This is an open and continuous announcement. See Additional Information section for more information. Applications will expire every 90 days. To remain active for consideration, applicants must resubmit their application. Positions may be filled at one or more of the duty locations included in this announcement. Final determination of the duty location will be made at the time of the job offer.

Duties

Duties are listed at full performance grade level. Provides a full range of standard and non-standard assignments resolving a variety of non-recurring problems. The incumbent must identify and understand the issues involved in each assignment and determine what steps and procedures are necessary and the order of their performance. Reads and keeps apprised of organizational and Agency-wide directives and procedures in order to be aware of changes and new requirements affecting the work of the organization. Such procedures concern preparation and processing of correspondence, reports, and forms; hard-copy and electronic filing; mail procedures; preparation of travel vouchers; and, security procedures. Provides explanations of office functions, describing specific requirements, providing basic instructions, or a similar degree of detail. Performs data entry and typing tasks as needed. Greets visitors and answers the telephone. Uses word processing software and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents using a glossary of prerecorded formats, form letters, standard paragraphs, and mailing lists.

Requirements

• Must be a U.S. Citizen or National.
• Males born after 12-31-59 must be registered for Selective Service or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one-year probationary period, unless previously served.
• Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.

Qualifications

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Specialized Experience Requirement: For the GS-04: Applicants must have one (1) year of general experience. General experience is experience that equipped the applicant with the abilities to successfully perform the duties of this position. Examples of general work experience include the following: Progressively responsible clerical, office, greeting visitors and responding to phone or written inquiries, using word processing software or other automated software to produce routine documents or collecting funds from sales. -OR- An associate's degree or two years of successfully completed education above high school. -OR- A combination of the experience AND the education described above. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. For the GS-5 level: Applicants must have one year of specialized experience equivalent to at least GS-4 grade level; Examples of specialized experience include one (1) or more of the following: Greeted visitors, responded to visitor inquiries, and accounted for collected monies using computer programs and records; Planned and presented interpretive talks and programs for visitors, local schools, and other groups; Performed clerical duties, including mail and package delivery, assisted with scheduling for conference rooms, and operated audio/visual equipment. -OR- A bachelor's degree or 4 years of successfully completed education above high school; -OR- Combinations of successfully completed post-high school education (in excess of the first 60 semester hours) and specialized experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

See above for education that may be qualifying for the specific grade level.

Contacts

• Address USDA Forest Service HRM Contact Center DO NOT MAIL IN APPLICATIONS, SEE INSTRUCTIONS IN THE ANNOUNCEMENT. Albuquerque, NM 87109 US
• Name: HRM Contact Center
• Phone: 1-877-372-7248 X2
• Email: [email protected]