This position functions as the program manager and supervisor assigned to Social Work Service, Durham VA Health Care System (DVAHCS) and is responsible for professional and administrative management of community care programs including Community Nursing Home Program (CNH), Contract Adult Day Health Care Program (CADHC) the Homemaker/Home Health Aide Program (H/HHA), Non-Institutional Respite (NI Respite) Program.

Duties

General Description This position functions as the program manager and supervisor assigned to Social Work Service, Durham VA Health Care System (DVAHCS) and is responsible for professional and administrative management of community care programs including Community Nursing Home Program (CNH), Contract Adult Day Health Care Program (CADHC) the Homemaker/Home Health Aide Program (H/HHA), Non-Institutional Respite (NI Respite) Program. The incumbent also oversees social workers in the Medical Foster Home and Home-Based Primary Care Program (HBPC). The incumbent is responsible for oversight and administration of the program annual budget. The incumbent is delegated the responsibility and authority for the planning and coordination of all elements which constitute the CNH program. The program coordinator/manager performs administrative and program coordination with multi-objective programs consisting of treatment, training, education, and evaluation of programs ensuring that services are provided in a timely, comprehensive and coordinated manner by all contractual providers. Incumbent supervises clinical social workers at the GS-09, GS-11 and GS-12 levels assigned to various clinical programs as well as program support staff. The incumbent will be administratively responsible for specific programs assigned to Social Work Service to ensure program compliance to national and local guidelines and directives. The incumbent determines and recommends budgetary needs of designated social work programs. FUNCTIONS OR SCOPE OF ASSIGNED DUTIES The Social Worker Coordinator/program manager is the direct clinical supervisor for Masters prepared social workers and other staff, requiring knowledge of a multiplicity of therapeutic interventions that are used with a wide variety of patient populations, e.g. chronic and/or terminally ill, aging, mental health, substance use, Traumatic Brain Injury (TBI), PTSD, recently deployed, homeless, and Military Sexual Trauma (MST). As a supervisor, incumbent must have a vast knowledge ranging from types of interventions to community resources. The incumbent has knowledge of legal, ethical, and professional standards applicable to social work practice. Demonstrated global knowledge of social work practice in health care and mental health settings, and the policies and procedures pertaining to home and community-based care, acute care, ambulatory care, long-term care, performance measures, and clinical guidelines. The incumbent has knowledge of VA, Joint Commission, CARF and other appropriate local regulations, policies, and procedures as they relate to the programmatic and administrative aspects to ensure the appropriate integration of activities. The incumbent will identify gaps in service delivery and unmet psychosocial needs and work to develop resources. The incumbent spends approximately 90-100% of time on administrative duties. The incumbent serves as a referral and social work resource specialist point person for Veterans, families, community agencies, and outreach efforts. The scope and impact of this position are far reaching and thus require an extremely knowledgeable, diplomatic leader who has very strong administrative capabilities, takes initiative with respect to program planning, resource allocation, and who has exemplary communication skills. Performs the administrative and personnel management functions relative to staff supervised. Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Assures that subordinates are trained and fully comply with the provisions of the safety regulations. The above list of duties is not all inclusive. VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Work Schedule: M-F, 8-4:30 Compressed/Flexible:Yes Telework: Reg Teleworks 3+ Days/PP Virtual: No Financial Disclosure Report: Not required

Requirements

Qualifications

BASIC REQUIREMENTS. The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. § 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following: a. Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part). b. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a Master of Social Work. c. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Grade Determinations: Social Worker (Program Coordinator), GS-13 [] (1) Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. (2) Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure. [(3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs. (a) Skill in coordinating and implementing one or more specialty program(s), across the facility. (b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. (c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. (e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. (f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. (g) Knowledge of organizational structure and impact on program operations. (4) Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility. They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program. The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program. The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports, and statistics for facility, VISN, and national use. Program coordinators provide, leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity. Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing, and implementing ideas for improvement, and evaluating efficacy of improvement efforts.] The full performance level of this vacancy is GS-13. References: VA Handbook 5005/120 Part II Appendix G39 Physical Requirements: See VA Directive and Handbook 5019. Preferred Experience: Experience coordinating geriatric and extended care programs such as community nursing home; experience managing contracts, program management and supervision.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Durham VA Medical Center 508 Fulton Street Durham, NC 27705 US
• Name: Gary Byles
• Phone: 919-286-0411 X4949
• Email: [email protected]