This Supervisory Public Affairs Specialist position GS-1035-14 is located in the Office of the Under Secretary for Benefits Veterans Benefits Administration, Office of Communication in Washington, DC. The Office of Communications manages a variety of significant, complex public relations and Veteran's casework functions in support of the Office of Under Secretary for Veteran Affairs. The incumbent will supervise subordinate staff and employee's work relating to developing, coding, and analyzing.

Duties

Serve as the primary point of contact for VBA business lines on business matters relative to VBA communication content. Integrate all legislative proposals and specific regulatory/procedural changes as needed for successful implementation of VBA's communications vision. Develop communication plans, goals, and objectives with implementable operations/tactics for new and existing programs Lead and participate in all phases of organizational and management activities Provide executive level oversight for the integration and life cycle management of communication and business processes to ensure viable support is available to sustain the business line programs. Review position structure of the organization and work assignments for subordinate positions for propriety and to assure that positions are established to provide optimum balance between economy, efficiency, and skills utilization. Recommend ways to improve productivity or conserve manpower resources by realigning resources or work assignments. Conduct management surveys, program evaluations and training visits to field stations to assist in improving operations, communications, and to identify areas where program directives require modification Implement appropriate methods of securing required information and develops data from surveys, discussions with operating officials, legislative directives, policies, etc. Forecast reaction to departmental efforts and designs information program to meet specific and operational conditions. Track performance data and evaluate sentiments to measure successes and failures to assist with and identify the appropriate communications methods

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/31/2023. The Office of Personnel Management's (OPM's) group qualification standards covering white collar occupations in the Federal competitive service can be found: Here Specialized Experience: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade level (GS 13) in the normal line of progression for the occupation in the organization. Specialized experience for this position is defined as: (1) Experience developing, implementing, and managing an enterprise-wide digital technology program that includes managing web development and design, editorial, information architecture, data transparency, social media, and digital technologies to present Agency information to the public; (2) Experience with theories, techniques, and methodologies of product and project management, to ensure optimum utilization of assigned resources; (3) Experience with digital engagement processes to plan, design, develop, deploy, and manage a variety of digital communications platforms; (4) Experience planning, directing, and evaluating work of subordinate employees, and/or others; (5) Experience applying appropriate operations, policies, applicable laws, regulations, rules, practices, procedures, and techniques sufficient to provide oversight and direction in the planning, development, and implementation of the technical aspects of programs directly related and/or specific to the position being filled; (6) Experience with digital media management, including the latest technical developments to evaluate the effectiveness of digital platforms for engagement goals and best practices in the management of content, to disseminate timely information to a variety of audiences; AND (7) Experience using analytical and evaluative methods to plan and coordinate activities, present recommendations, provide advice and guidance, present briefings, write reports, draft policies, and procedures, and lead/participate in meetings. There is no option to Substitute education for experience at the Grade Level GS-14. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Education

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: HRC-Detroit DEU
• Phone: 313-596-7213
• Email: [email protected]