The Prescott Health Care System is currently recruiting one Health System Specialists in the Department of Organizational Excellence in Prescott, Arizona. The incumbent guides, trains, coaches, support and promotes a sustainable culture of continuous process improvement. The incumbent is responsible for delivering Performance Improvement techniques throughout the Medical Center, including Lean, Facilitation, Coaching, Data Mining and Analysis, Project Management & Training.

Duties

Duties include but are not limited to the following: Organize, direct, control and coordinate group activities in a timely and effective manner. Develop written and verbal teaching materials and deliver classroom instruction. Instruct staff on implementation of guidelines and recommendations as required. Collect baseline data leveraging VA data analytics resources, identify limitations in current systems data, and analyze data. Pull, isolate and manipulate data to identify root causes of a performance issue. Convert data into numerous formats using advanced statistical models including statistical process control charts, histograms, pareto charts, and many more. Facilitate, coach, and train audiences at all levels of the organization throughout the lifecycle of a performance improvement project. Define a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line, program and/or unit level. Lead a team of subject matter experts through the project management process as required. Conduct rapid experiments and collect data to identify if the developed solutions are effective. Identify metrics performing below benchmarked standards or falling below the upper or lower control limits. Plan/conduct studies directed at reducing errors and identifying alternative systems and/or processes as applicable. Develop local data metrics and dashboards to monitor projects in progress or performance benchmarks. Identify projects critical to improving quality outcomes and maximize return on investment of utilized resources. Assess (in terms of degrees) the success or failure in attaining program operational goals/objectives. Work Schedule: Monday - Friday 7:30 am - 4:00 pm. Position Description Title/PD#: HSS - Systems Redesign Specialist/PDS0012A Physical Requirements: The work requires some physical exertion, such as periods of standing when teaching; some walking, bending, crouching, stooping, stretching, or similar activities when visiting work sites; and some moderate lifting and carrying. At other times the work is sedentary, requiring the use of a computer. Duties are performed primarily in an adequately lighted and climate-controlled office, classroom, or conference room setting. Relocation/Recruitment Incentive: May be authorized for qualified candidates. Telework: Eligible Virtual: Not Authorized

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-12 grade level: One year of specialized experience (equivalent to the GS-11 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: progressively responsible analytical or administrative management, analytical studies on particular operational processes, Expertise in a wide variety of computer and data management, Comprehensive knowledge of the range of national administrative laws, policies, regulations, and precedents applicable to the administration of one or more important public programs. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:-Missions, organizations, programs, and requirements of health care delivery systems;-Regulations and standards of various regulatory and credentialing groups; and-Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. There is no educational substitution for the GS-12 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Bob Stump VA Medical Center 500 Highway 89 North Prescott, AZ 86313 US
• Name: Kyle Parker
• Phone: (480)246-0591
• Email: [email protected]