This position is located in the Department of Housing and Urban Development, Office of General Counsel. If you do not meet any of the categories listed below, you may wish to apply under announcement 23-HUD-3173-P which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.

Duties

The following are the duties of this position at the GS-14. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. As a/an Management Information Specialist, you will: Provide SharePoint administration and site support for all OGC lines of business, including E-Discovery, Clearance Calendar, Biweekly Report and Multifamily Document Reform Implementation. The E-Discovery and Biweekly Report work is highly confidential as it provides access to and prior knowledge of grievance responses, proposed disciplinary actions, and advance information of management's positions with regard to the disposition of grievances and other labor relations matters. Work directly with OGC and DEC users to complete development projects using various technology including SharePoint, PowerBI, PowerApps, Excel, and/or Access to enhance functionality. Serve as a LawManager system Administrator with access to highly confidential data, including cases related to labor relations and personnel. Coordinate with other OTCs and IT to ensure that there is adequate backup to meet organization's needs. Provide positive measurable customer satisfaction as part of OTC and other work efforts.

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. Specialized experience for the GS-14 is defined as one year of experience at the GS-13 level, or equivalent that is directly related to the position and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes the following: - Providing technical advice, guidance, and technical/development support to end users on office productivity software and applications (i.e., , Excel, SharePoint, Access, PowerBI, PowerApps); AND - Experience with independently providing technical training to end users on office productivity software and applications (i.e., Excel, SharePoint, Access, PowerBI, PowerApps); AND - Experience with leading and independently completing other technological support functions (e.g., assisting with computer moves, IT ticket submission, technical system access and/or removal, technical customer support, etc.) AND - Conducting analysis of systems to assist in determining the nature of system requirements and whether or not new systems or enhancements should be developed. Specialized experience for the GS-13 is defined as one year of experience at the GS-12 level, or equivalent that is directly related to the position and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes the following: - Providing technical advice, guidance, and technical/development support to end users on office productivity software and applications (i.e., , Excel, SharePoint, Access, PowerBI, PowerApps); AND - Experience with providing technical training to end users on office productivity software and applications (i.e., Excel, SharePoint, Access, PowerBI, PowerApps); AND - Experience with completing other technological support functions (e.g., assisting with computer moves, IT ticket submission, technical system access and/or removal, technical customer support, etc.) AND - Conducting analysis of systems to assist in determining the nature of system requirements and whether or not new systems or enhancements should be developed. Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-14 you must have been at the GS-13 level for 52 weeks. For the GS-13 you must have been at the GS-12 level for 52 weeks. Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Education

This job does not have an education qualification requirement.

Contacts

• Address Office of General Counsel Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]