The Primary Purpose of this Position is: to perform a variety of clerical, administrative and technical duties in support of Nursing Education Service. The Organizational Location of the Position is: Nursing Education, Office of the Associate Director for Patient Care Services, VA North Texas Health Care System, Dallas, TX (VANTHCS).

Duties

Duties include but not limited to the following: Troubleshoots problems with Education Training Software and inputs and assigns user access and provides training to users as instructed. Runs various reports for VANTHCS offices as requested. Coordinates administrative activities for the financial support of staff active at VANTHCS. Coordinates with all services on documentation required by the Nursing Education & Academia in collaboration with Hospital education and Office of Academic Affairs (OAA) for financial support of staff. Provides program administrative, and clerical support in Nursing Education & Academia Service as directed, to include answering phone inquiries for Education Service, preparing needs assessments, preparing and assembling various education materials to include binders and surveys as instructed, securing space for training and meetings, maintaining records, ensuring that proper video equipment is requested and support from Information Technology Service is secured. Schedules conference rooms and assigns keys. Collects and analyzes data for the purpose of preparing various monthly, quarterly, and annual reports. Performs duties related to providing Onboarding Support Service for staff at VANTHCS. These duties include working with the staff of the Nursing Education & Academia Support Service at VANTHCS for program planning, scheduling, implementation, evaluation and tracking of educational programs/activities and conducting New Employee Orientation Nursing (NEON). Serves as the primary point of contact for local users of the online learning system and responsible to keep up with all the meeting minutes, monthly newsletter for Nursing Education & Academia. Assist and monitors training of new nursing and academia administrators and serves as a superuser, as necessary. Provides audiovisual support for relevant programs and meetings, ensuring availability of functional equipment, reliable operation, and technical guidance to users at the point of program delivery. Assists the Program Specialist in developing and maintaining Nursing Academic Affiliations by preparing all affiliation and application documents for signature as directed. Maintains database of all current Nursing Academic Affiliations and WOC trainees and collects and analyzes data for the purpose of preparing various monthly, quarterly, and annual reports. Serves as Automated Data Processing Applications Coordinator (ADPAC) for Nursing Education & Academia Service. Keeps a database record of all equipment and EIL annually. Incumbent completes missing equipment reports annually to reconcile the equipment. Keeps Nursing Education & Academia Service personnel informed of important computer related issues. Work Schedule: Monday - Friday 7:30 a.m. - 4:00 p.m. or 8:00 a.m. - 4:30 p.m. (TOD may change for educational needs of other shifts). May be required to work other shifts, be on call, work weekends and/or holidays as patient care and needs of the service require. Should operational needs dictate, candidates must be willing to work within other units (including community based outpatient clinics, for example) to assist and support continuation of the provision of care/services. Virtual: This is not a virtual position. Position Description/PD#: Education Technician/PD00059-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/03/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Strong organizational and planning skills; Knowledge of Computerized Patient Record System (CPRS) and Talent Management System (TMS); Knowledge of MS Word and Excel or comparable word processing and data analysis software; Strong verbal presentation and communication skills; Physical ability needed to instruct and train staff in all levels of Prevention and Management of Disruptive Behavior (PMDB). You will be rated on the following Competencies for this position: Technical Problem Solving Interpersonal Skills Financial Systems Administration and Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Dallas VA Medical Center 4500 South Lancaster Road Dallas, TX 75216 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]