If you have experience as a Program Specialist in a call center or fast-paced office and want to play an important role in this type of environment, then consider joining the Division of Facilities Operations and Maintenance (DFOM) team today. This position is located in the call center or branch office within the Campus Services Branch of the Division of Facilities Operations and Maintenance. For more information, visit ORF website.

Duties

As a Program Specialist within the Office of Research Facilities you will: Participate in the development and implementation of comprehensive plans and strategies for the internal and external integration of day-to-day and long-range projects, actions and activities. Analyze and evaluate, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives and analyze program performance data to identify issues and make recommendations for improvement. Participate with senior specialists in the coordination, preparation, and analysis of a wide variety of reports. Provide advice and guidance of a factual nature regarding well-precedented issues and interpret established and pertinent regulations and organizational policies, management principles, and administrative rules. Participate in developing timely and executable plans of action for assigned programs requiring extensive coordination. Participate in special studies, which include analyzing data, developing formats to report the results of studies, and recommending alternative courses of action.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
• Males born after December 31, 1959 must be registered with the Selective Service.
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.
• This position is designated as an "emergency essential" please see Additional Information section for more information.
• If selected, you will be covered by a bargaining unit (union).

Qualifications

In order to qualify for a Program Specialist, GS-0301 position at the GS-09 level, you must meet one of the following qualification requirements: A. completed a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree or an LL.B. or J.D., if related; OR B. 1 year of specialized experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: assisting in the development and implementation of program practices and procedures; participating in administrative or management studies, such as analyzing data, developing formats to report the results of studies; and providing support for program planning and analysis activities utilizing integrated reporting systems; OR C. a combination of post baccalaureate education related to the position and experience that meets 100% of the qualification requirements for this position. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12160010

Education

If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades. Unofficial transcripts will be accepted in the application packages. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.

Contacts

• Address National Institutes of Health 6701 Rockledge Dr Bethesda, MD 20892 US
• Name: Sirena Ellis
• Phone: 301-402-2894
• Email: [email protected]