Job opening: Chief, Customer Service and Records Research Section, CM-1101-00 (Merit Promotion)
Salary: $149 136 - 270 000 per year
Relocation: YES
Published at: Oct 11 2023
Employment Type: Full-time
This position is located in the Division of Resolutions and Receiverships (DRR), Receivership Operations of the Federal Deposit Insurance Corporation, in either Dallas, TX or Washington, DC.
Salary reflects a pay cap for this position of $270,000.
FDIC Corporate Managers (CMs) are in the Federal competitive service and not the Senior Executive Service (SES).
Duties
Leads, manage, direct, and coordinate the full range of mission responsibilities of Customer Service & Records Research related to the resolution and closing of failing or failed financial institutions.
Organize, plan, participate in, or facilitate meetings with FDIC officials, attorneys, accountants; contractors, representatives of financial institution or other private sector business management, potential acquirers and/ or other federal and state regulatory agency officials.
Manages and directs the analysis of the most complex documentation in order to determine the appropriateness of a complex claim transaction and the acceptable method of handling said transaction or claim.
Manages and directs the review and analysis of depositor insurance determinations relating to financial institutions, including the review and payment of deposit insurance claims and dividends. Serves as the regional subject matter expert for deposit insurance determinations. Works closely with legal representatives in assembling data regarding claims activities, and response to questions received from bank officials. Reviews the most complex claims filed against the receivership of financial institutions. Directs and manages large payoffs in failed FDIC insured financial institutions.
Manage and direct the work associated with the analysis of financial information, corporate structure, asset mix, capitalization structure, physical and intangible assets and financial and managerial practices of financial institutions insured by the FDIC to prepare Information Packages and Asset Valuation Reviews, develop resolution strategies and ascertain the value and risks inherent to the insured institution.
Manage and direct the preparation of reports and presentations which provide appropriate information to potential bidders. Provide technical assistance to potential bidders in the resolution process. Oversee potential bidder's due diligence to assure equal access to information and uphold pertinent regulations regarding confidentiality during the resolution process.
Analyze information available from the FDIC, financial institutions and other sources to evaluate changes in the condition of the industry and develop appropriate FDIC response mechanisms to increases in systemic risk. Analyze information regarding new developments, complex asset types and evolving financial risks and least cost methodologies. Maintain current knowledge of changes in financial principles within the financial industry which may impact local, national, and/or global economies and the risk to the insurance fund.
Monitor and analyze financial and industry information regarding various geographic markets to maintain a current understanding of the feasibility of various marketing methods for failed financial institutions.
Exercises supervisory personnel management authority and performs the full range of performance management duties to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and, evaluating work performance and providing feedback to others on their performance. Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/ disapproves requests for leave, telework, travel, training, etc.
Ensure that Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of diverse teams of employees by assigning work, developing employee skills, assessing/monitoring employee performance, and promoting inclusion.
Qualifications
To meet the minimum qualifications, applicants must possess the leadership and technical experiences listed below. These qualifications would typically be gained through serving in roles that require managing projects/teams or guiding the technical work of others.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, skills and abilities and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
MINIMUM QUALIFICATIONS: All applicants must submit a resume that addresses each minimum qualification experience. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertook; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments.
Leadership Experience: Experience in leading and coordinating projects, including establishing expectations, reviewing work products/services, monitoring progress, and providing guidance and feedback to team members.
Technical Experience 1: Experience in leading, managing, directing and/or coordinating the full range of mission responsibilities of customer service and records research related to the resolution and closing of failing and failed financial institutions;
Technical Experience 2: Experience in training and educating others in the areas of customer service and records research and other activities essential to the resolution and closing of a financial institution; and
Technical Experience 3: Experience in coordinating customer service or records research and closing activities.
Education
There is no substitution of education for the experience for this position.
Contacts
- Address Federal Deposit Insurance Corporation
Human Resources Branch, Executive Services Staff
3501 Fairfax Dr.
Room VS-D3026
Arlington, Virginia 22226
United States
- Name: Chiquita Evans
- Phone: 571-438-3980
- Email: [email protected]