These Reimbursable Billing Technician (RBT) positions are located in a Veteran Affairs Medical Center (VAMC) facility aligned with a Consolidated Patient Account Center (CPAC) organizationally aligned under the Chief Operating Officer (COO). The CPAC is a regionally consolidated business entity established to enhance revenue within Veterans Health Administration (VHA).

Requirements

Qualifications

To apply for this position, you must have the following qualifications: English Language Proficiency - In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. MINIMUM QUALIFICATIONS GS-06: One year of specialized experience equivalent to the GS-05 grade level in Federal Service that demonstrates your ability to perform the duties of this position. Examples of specialized experience include: providing customer service to meets the needs of the customer; providing patient education to a diverse customer base utilizing telephone, face to face, electronic, or written correspondence; identifying, reviewing, analyzing, processing, and completing co-payments and insurance encounters and other billing related activities; reviewing and processing all specialty billing encounters; reviewing, analyzing, researching, and verifying insurance policy coverage, filing time frames, COB information and certification requirements for secondary billing. This experience must be detailed in your resume to receive credit. MINIMUM QUALIFICATIONS GS-07: One year of specialized experience equivalent to the GS-06 grade level in Federal Service that demonstrates your ability to perform the duties of this position. Examples of specialized experience include: providing customer service to meets the needs of the customer; providing patient education to a diverse customer base utilizing telephone, face to face, electronic, or written correspondence; initiating, gathering, and processing third party revenue actions related to legal case activities by applying appropriate and relevant guidelines; researching and recognizing data for dialysis billing to third party insurance companies using a specified patient claims information system database; conducting assigned ad hoc corrective projects, answering questions, and solving agency revenue account problems; accessing various menu options in a computerized system to identify, review, analyze, process and complete co-payments and insurance encounters and billing related activities. This experience must be detailed in your resume to receive credit. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Customer Service (Clerical/Technical)InsuranceOrganizational AwarenessTechnical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address CPAC Mid South 1412 Hazelwood Dr Smyrna, TN 37167 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]