This position, located at the Oklahoma City Health Care System and Community Care clinics in the Pathology and Laboratory Service, performs a wide range of administrative functions which include compliance to CLIA and The Joint Commission regulations for laboratory testing, and Health Technician functions.

Duties

Major duties of this position include but are not limited to... Serves as a Work Leader of subordinate personnel performing phlebotomy, specimen processing duties, and Client Services duties Plans work assignments and workflow and is responsible for managing the day-to-day activities and assignment needs of each site Prepares daily schedules of duty stations and monitors attendance of employees, revising schedules as needed to ensure maximum coverage of the Phlebotomy, Processing, and Client Services Recognizes and praises positive performance, and addresses areas where improvement is expected during daily workflow Analyzes and evaluates the performance of the Phlebotomy, Processing, and Client Services staff and reports directly to the Health Technician Supervisor Coordinates with the Health Technician Supervisor to assure formal orientation, training and competency programs are developed and carried out as required Serves as the primary trainer of Phlebotomy, Processing, and Client Service for laboratory and non-laboratory staff. Assists with tracking/organization of non-laboratory employee competencies Facilitates training for Licensed Practical Nurses, Medical Laboratory Technicians, Medical Technologists, and Medical Technology students for phlebotomy skills Ensures fire, safety, disaster, and infection control procedures are implemented by staff Adjusts equipment of laboratory testing, set up all necessary accessories and supplies regarding laboratory testing; ensures proper cleaning and perform minor maintenance of laboratory equipment and make adjustments as needed Ensures that all quality control materials are run and acceptable daily or as required by regulations; runs any proficiency specimens correctly and within required timeframe Responsible for maintaining all records for lab certification, point of care testing and maintenance on laboratory machines, assigning proficiency tests, and monitor all survey results Processes orders and appointment collects specimens and evaluates tests for processing determination Advises the professional staff on center and lab policy and testing matters. Notifies the professional staff of all administrative matters that require their attention Performs patients care procedures such as collection of lab specimens, applying dressings, and adjusting simple supportive equipment; processes tissue cultures and specimen samples related to pathology testing which require difficult specialized procedures Maintains continuity of functions and provides full medical administrative support and nursing assistant functions within the clinic to both clinical, laboratory and administrative VA staff Works cooperatively with a variety of individuals, including patients, staff, and visitors, always portraying a positive image, and providing satisfactory customer service; uses courtesy and sound business etiquette in all interactions, whether interpersonal or telephonic Interviews physicians requesting new or undefined laboratory tests, collecting relevant details to perform research of available testing options; advises physician of test ordering, patient preparation, documentation, and collection requirements when determined Work Schedule: Monday-Friday, 7:00am-3:30pm (Rotating Weekends and Holidays) Position Description/PD#: Lead Health Technician/PD13956A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/17/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to...Knowledge of management's objectives, goals, decisions, and policies; knowledge of Federal and department personnel management policies and practices; knowledge of clinic organization, functions, specialties, and programs such as social work, nursing laboratory, supply business office's function, etc.; knowledge of medical resources in surrounding community and willing to work with outside laboratories for emergency lab (point of care) testing; knowledge of medical and technical terminology; comprehensive working knowledge of applicable public laws, (College of American Pathology regulations,) VA policy and regulations, station directives; knowledge of medical and administrative records system, Privacy Act and Freedom of Information Act and HIPPA as it relates to release of information on patients and protecting the privacy of patient information; knowledge of Veterans Integrated System and Technology Architecture (VISTA); knowledge of all computer menus relating to processing data for Laboratory; In-depth knowledge of CLIA regulations, College of American Pathology regulations on proficiency testing; ability to interpret rules, regulations, policies, and procedures to make sound decisions using good judgment.; ability to adapt to situations quickly, precisely, and accurately; ability to cope with wide variety of problems and to resolve them quickly and decisively and skill in exercising initiative and originality...OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one full year of graduate education only in those instances where it is directly related to the work of the position...OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the graduate degree level of education. You will be rated on the following Competencies for this position: CommunicationsComputer SkillsDiagnostic Medical TestingPlanning and EvaluatingSpecimen CollectionTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires much walking through the clinic, with occasional requirements to lift objects, computer work and operating office equipment. The positions require the ability to process written and electronic information. The work requires the ability to physically control or defend against emotionally distressed patients. The work requires above average agility and dexterity due to the fine skills of some of the point of care lab testing. The work may require heavy lifting of equipment or patients. The incumbent may be required to commute between two outpatient clinics within the workweek, depending on the clinic workload. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Oklahoma City VA Health Care System 921 Northeast 13th Street Oklahoma City, OK 73104 US
• Name: Etola Nesbitt
• Phone: 843-789-6036
• Email: [email protected]