This position is located in the Support Services Division (SSD) at the Phoenix, Arizona VA Regional Office (RO) and the incumbent serves as a Support Services Specialist. The purpose of the work is to plan, organize, administer and ensure adequate administrative support regarding supplies, Personal Identity Verification (PIV), mailroom, timekeeping, continuity of operations (COOP) and facility and fleet management.

Duties

MAJOR DUTIES: Plans for, organizes and Implements equipment and/or space policy for the Regional Office (RO)'s unique and/or complex organizations. The incumbent initiates and organizes the planning process for revised space assignments and has input into the necessary diagram and floor plans - ensuring proper office. Plans, organizes and administers project review meetings, teleconferences, and design change management meetings held with the VARO Leadership Team, Office of Facilities Management, General Services Administration (GSA) officials when applicable, contractor management staff, and others. Conducts analyses to determine facility requirements based on RO organizational needs, service deficiencies, and appropriate resolutions to identified issues. Performs property management duties such as equipment needs analysis, maintaining records (on service received, service deficiencies, equipment received and excessed, etc.), establishing repair and replacement parameters, conducting periodic inventories, providing detailed analyses on forecasted usage rates, and/or disposing of excess property. Serves as the Subject Matter Expert (SME) on all Fleet Management issues. Oversees the day- to-day functions of the Regional Office Fleet Management Program including, but not limited to, the documentation of authorized operators, scheduling of vehicle use, oversight of vehicle maintenance, and review of vehicle safety recalls. Serves as the primary PIV Card Issuance (PCI) Manager for the RO, the incumbent is responsible for the administration of the Personal Identity Verification (PIV) system. The incumbent views information for each role assigned and reviews applications in the Portal area of the PIV website that are in process or have been processed. The incumbent ensures that all role members have the authorization or rights to be able to access and perform their assigned duties. The incumbent backs up the Support Services Supervisor for all of the following responsibilities: Safety Officer, Continuity of Operations (COOP) Coordinator, Parking Coordinator (Carpools), centralized mailroom oversight, and Building Liaison. Ensures compliance with RO and CO directives on requisitions for printing, reproduction, and distribution of forms. Ensures that regulations and publications are promptly distributed to all divisions of the RO and organizations off station. Ensures vehicles are properly maintained and stored when not in use. Responsible for maximum utilization of all assigned vehicles and funds allotted for payment of rental and mileage. Assists the Support Services Supervisor in coordinating building security with GSA building management, Federal Protective Services (FPS) security personnel, VA Police, and / or other security personnel to include monitoring of alarm system, guard service as required, bomb threats, and related incidents.

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selected applicants will be required to complete an online onboarding process
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selective Service Registration is required for males born after 12/31/1959

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/15/2023. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:GS-12 Grade Level: Specialized Experience: To qualify for this Support Services Specialist GS-0342-11 position, you must possess one year (52 weeks of full time) of specialized experience equivalent to at least the GS-09 in the Federal service determining equipment, facility, or service deficiencies to identify appropriate resolutions; forecasting equipment usage rates to establish initial repair or replacement factors; and preparing budget inputs based on plans for new construction, facility alteration projects, or equipment maintenance, repair, and replacement actions. Specialized experience is further defined as: 1. Experience with assisting with facility issues, equipment, service operation design projects, and analysis and assessment of the efficacy of various administrative programs. 2. Knowledge of office space refurbishment, team or office relocation, facility enhancements, workstation modifications, small construction, etc. 3. Experience and knowledge in administering environmental, health, safety, and/or security regulations obtained through tasks including conducting safety and/or security inspections, working with or overseeing a safety and/or security program, or spotting and/or correcting safety and/or security vulnerabilities. 4. Knowledge of administration and management of identity card programs, including managing paper inventory, issuing cards, supervising role-holders administratively, and issuing cards as appropriate. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work normally involves mental rather than physical exertion. The work is mostly sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution for the position.

Contacts

• Address Phoenix Regional Benefit Office 3333 North Central Ave Phoenix, AZ 85012 US
• Name: John Porter
• Phone: 602-627-2734
• Email: [email protected]