Incumbent serves as a senior support services specialist in the Support Services Division. The purpose of the work is to plan, organize, administer, and ensure adequate administrative support regarding supplies, equipment, contract management, Personal Identity Verification (PIV), mailroom, timekeeping, continuity of operations (COOP), safety, facility, and fleet management.

Duties

Specific duties include: 1. Plans for, organizes, and implements equipment and/or space policy for the Regional Office (RO)'s unique and/or complex organizations. 2. The incumbent initiates and organizes the planning process for revised space assignments and has input into the necessary diagram and floor plans - ensuring proper office space. 3. Plans, organizes and administers project review meetings, teleconferences, and design change management meetings held with the VARO Leadership Team, Office of Facilities Management, General Services Administration (GSA) officials when applicable, contractor management staff, and others. 4. Conducts analyses to determine the facility requirements based on RO organizational needs, service deficiencies, and appropriate resolutions to identified issues. 5. Performs property management duties such as equipment needs analysis, maintaining records (on service received, service deficiencies, equipment received and excessed, etc.), establishing repair and replacement parameters, conducting periodic inventories, providing detailed analyses on forecasted usage rates, and/or disposing of excess property. 6. Serves as the Subject Matter Expert (SME) on all Fleet Management issues. Oversees the day-to-day functions of the Regional Office Fleet Management Program including, but not limited to, the documentation of authorized operators, scheduling of vehicle use, oversight of vehicle maintenance, and review of vehicle safety recalls. 7. Serves as the primary PIC Card issuance (PCI) Manager for the RO, the incumbent is responsible for the administration of the Personal Identity Verification (PIV) System. 8. The incumbent views information for each role assigned and reviews applications in the Portal area of the PIV website that are in the process or have been processed. The incumbent ensures that all role members have the authorization or rights to be able to access and perform their assigned duties. 9. The incumbent backs up the Support Services Supervisor for all of the following responsibilities: Safety Officer, Continuity of Operations Coordinator, Parking Coordinator (Carpools), centralized mailroom oversight, and Building Liaison. 10. Ensures compliance with RO and CO directives on requisitions for printing, reproduction, and distribution of forms. Ensures that regulations and publications are promptly distributed to all divisions of the RO and organizations off-station. 11. Ensures vehicles are properly maintained and stored when not in use. Responsible for the maximum utilization of all assigned vehicles and funds allotted for payment or rental and mileage. 12. Assists the Support Services Supervisor in coordinating building security with GSA building management, Federal Protective Services (FPS) security personnel, VA Police, and/or other security personnel to include monitoring of alarm systems, guard service as required, bomb threats, and related incidents. Work Schedule: Full time, Monday through Friday 7 am - 3:30 pm Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Support Services Specialist; PD 39954ARelocation/Recruitment Incentives: Not Available. Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/02/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade at any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. Your SF-50 reflects when you entered your highest grade (e.g. Promotion, Appointment, etc.) to verify time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:GS-12 Grade Level: Specialized Experience: One (1) year of Specialized Experience equivalent to at least the next lower grade level (GS-11). Specialized Experience is defined as: 1. Experience assisting with facility issues, equipment, service operation design projects, and analysis and assessment of the efficacy of various administrative programs. 2. Knowledge of office space refurbishment, team or office relocation, facility enhancements, workstation modifications, small construction, etc. 3. Experience and knowledge in administering environmental, health, safety, and/or security regulations obtained through tasks including conducting safety and/or security inspections, working with or overseeing a safety and/or security program, or spotting and/or correcting safety and/or security vulnerabilities. 4. Knowledge of administration and management of identity card programs, including managing paper inventory, issuing cards, supervising role-holders administratively, and issuing cards as appropriate. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: NA For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution.

Contacts

• Address Phoenix Regional Benefit Office 3333 North Central Ave Phoenix, AZ 85012 US
• Name: Craig Stout
• Phone: 515-323-7575
• Email: [email protected]