This position serves as the Supervisory Public Affairs Specialist (Chief, Public Affairs) at the Kansas City VA Medical Center (KCVAMC), in the Office of the Director and is responsible for oversight of all media, social media, marketing, public announcements, facility-wide communications, official visits, and public/social events held at the Kansas City VA Medical Center.

Duties

Major duties include, but are not limited to the following: Serving as the manager of an integrated, cross discipline service line comprised of Public Affairs, Medical Media, and Congressional & Stakeholder Relations. Providing oversight and management for public affairs, medical media services, and duplication services within the health care system, including budget and fiscal management, human resources management, strategic planning and public affairs program management and evaluation, assuring that they are integrated to provide optimum usage of resources. Participating at the senior management level within the health care system in overall planning and management activities related to communication, patient education, congressional and stakeholder relations. Creating and maintaining a public and community relations program that promotes a positive image, elevates public opinion, provides informative and timely external and internal communications mediums, and strives to foster stakeholder and patient satisfaction and positive employee morale. Creating, designing, and distributing publications and multimedia products, to include the annual report, magazine, newsletter, employee bulletins, all health care system printed and visual/video products and any special publications. Participating in public speaking engagements, managing a proactive media relations program across three media markets. Responding to media inquiries, developing speeches and public service announcements, coordinating public events, managing overall health care system communication and congressional briefings. Writing congressional statements and maintaining all brochures as well as the health care system printed and visual products and any special publications. Work Schedule: M-F 8:00-4:30 Telework: Ad-hoc: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Supervisory Public Affairs Specialist/PD095210 Relocation/Recruitment Incentives: Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: (1) Utilizing methods in conducting a public affairs program involving public information, internal information and community relations activities for internal and external audiences; (2) Planning, writing, and editing a variety of articles, news releases and speeches in conveying information and clarifying an organization's operations and viewpoints and (3) Making oral presentations to inform others of programs, objectives and activities. You will be rated on the following Competencies for this position: Communications and MediaCustomer ServiceExternal AwarenessOral Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Includes walking, standing, bending, carrying of light items such as medical/administrative documents, and occasionally assisting with a wheelchair. In some instances, relationships with Veterans can become intense and the employee may be placed in a position of stress. This position demands emotional stability. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Kansas City VA Medical Center 4801 Linwood Boulevard Kansas City, MO 64128 US
• Name: Jenifer Williams
• Phone: 816-701-3241
• Email: [email protected]