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Duties

WHAT IS THE TAS - DEPUTY NATIONAL TAXPAYER ADVOCATE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), - CSO, Marketing & Communication The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Works directly with the Business Operating Division/Function Executives on highly sensitive issues dealing with labor relations impacts to employees, prior to public communication or release of information. Must be able to work confidentially with these executives. Works directly with the Business Operating Division/Function or the assigned area Executives, and their staffs, to develop the Business Operating Division/Function policies in a communicable format. Has input to, and revises policies issued to ensure their clarity and understandability. Plans, directs and executes national communication activities to convey complex information to the Business Operating Division/Function employees and to all IRS employees, through National C&L Internal Communication, concerning the Business Operating Division/Function programs, responsibilities, and activities, in coordination with National Business Operating Division/Function Communications Policy & Programs, as appropriate. Establishes and maintains effective working relationships with internal and external stakeholders through National Communications & Liaison (C&L) Media Relations, field offices, other Operating Divisions, and the Business Operating Division/Function employees at all levels. Responds to information requests in written and oral form from the news media through National Communications & Liaison (C&L) Media Relations and specialized and general public on the Business Operating Division/Function program and International operations. Responses may require detailed explanations of the organization's activities or performance in a particular situation.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-14 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience with communication practices and techniques to be able to function as the technical authority, direct complex programs and develop communication materials designed to promote the mission, programs, goals, and objectives within the organization. Experience establishing and maintaining relationships to facilitate communications with counterparts. Experience applying analytical and evaluative methods and techniques to shape programs development and evaluating program effectiveness. Experience with IRS objectives, and the overall organization to recommend policies, programs, services, and procedures and evaluate alternatives. Experience with development and dissemination of communication materials designed and in analyzing and developing recommendations from a wide array of conflicting and divergent information. Experience with writing and editing reports requiring thorough knowledge of the AP Stylebook (i.e., Congressional testimony, executive briefings, and press releases). Experience with program management skills in leading prominent projects and devising project strategies and communication plans. Experience working with various customers (such as IRS Publishing and outside contractors) on reviewing adherence to contract guidelines and contractor work performance. Experience presenting information on issues and/or other high profile information to Senior Management and Executives. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address TAS - Deputy National Taxpayer Advocate 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748
• Email: [email protected]