About the Position: This position falls under the Defense Health Agency - National Capital Region serving as front desk scheduling coordinator, receptionist, template manager, appointments coordinator, and managed medical care consultant for the Fort Belvoir Community Hospital, Department of Surgery. This is a Direct Hire Solicitation

Duties

Serves as one of the front desk scheduling coordinators, receptionist, template managers, appointments coordinator, and managed medical care consultant. Compiles routine and special reports, patients' medical records, appointing data, and health care options for beneficiaries to be utilized by senior management to improve efficiency and the effectiveness of clinical performance. Manages and coordinates clerical duties inherent to front desk operations in the patient care setting. Monitors end of day processing for data quality; captures Inpatient Consults on a daily basis. Provides training to clinic personnel. Must have understanding of other automated systems and be able to train new Providers/Fellows/Residents/Interns/Medical Support Assistants on proper use of systems. Prepares and coordinates all consultation and referral appointments to insure and facilitate proper patient care and interacts with other physicians and clinics to avoid administrative problems or delays. Reviews incoming and outgoing correspondence for accuracy according to established guidance; makes changes as appropriate.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• This position is covered by Health Affairs Policy 97006, 23 Oct 96 the position requires the employee to obtain Hepatitis B immunizations and Tuberculin testing unless exempt by physician.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. Specialized Experience: One year of specialized experience which includes: receiving patients and visitors in a Medical Treatment Facility (MTF) or clinic setting; scheduling patient appointments and/or coordinating patient referral appointments; answering phones, maintaining patient records and inputting medical data and preparing a variety of reports utilizing automated healthcare systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DDAAFG DHA NCR MKT-FT BELVOIR COMM HOS DO NOT MAIL Fort Belvoir, VA 22060 US
• Name: Army Applicant Help Desk