About the Position: This position falls under the Defense Health Agency National Capital Region at the ATAMMC Alexander T. Augusta Military Medical Center, providing a variety of medical support duties to the medical staff, ensuring timely referral processing for patients requiring specialty medical care services within the Department of Surgery, Women's Health Clinic. This is a Direct Hire Solicitation

Duties

Address TRICARE eligible beneficiaries' questions on basic benefits covered by Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), TRICARE, and Medicare. Confirm accuracy and consistency of enrollee information within the Defense Enrollment and Eligibility Reporting System (DEERS), Military Health System (MHS) Genesis, and with other data systems. Verify patient enrollment and eligibility for services, advises beneficiaries regarding the services available in the Military Medical Treatment Facility and how to access those services. Instruct employees with specific tasks and job techniques, and provide written instructions, reference materials and supplies. Use extensive working knowledge of multiple computer programs such as, Genesis EMR and Microsoft Office Suite (Outlook, Word, Excel, and Access). Suggest process improvements in policies and processes to ensure the quality of product and to increase efficiency, efficacy, and effectiveness of workload.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• This position is covered by Health Affairs Policy 97006, 23 Oct 96 the position requires the employee to obtain Hepatitis B immunizations and Tuberculin testing unless exempt by physician.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Specialized Experience: One year of specialized experience which includes, confirming accuracy of enrollee information within data system(s); advising beneficiaries on eligibility, availability, and access to services; and utilizing automated systems to input patient information and/or prepare administrative reports, graphs, and/or charts for the department. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-06.

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DDAAFG DHA NCR MKT-FT BELVOIR COMM HOS DO NOT MAIL Fort Belvoir, VA 22060 US
• Name: Army Applicant Help Desk