The Financial Accounts Technician is organizationally aligned under the Chief Financial Officer, in the Accounts Management department. The CPAC are regionally consolidated business entities established to enhance revenue within VHA. You will be responsible for the accounts receivable (collection) functions of the revenue program including third-party insurance reimbursements and other account receivables. This position is in Orlando, FL.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The major duties and responsibilities include but are not limited to: Performs accounts receivable (collection) functions of the revenue program including third-party insurance reimbursements and other account receivables. Analyzes outstanding third-party receivables to determine the best course of action to affect maximum revenue recovery. Receives, processes, and responds to a variety of communications generated by third-party payers. Audits, analyzes and reviews information regarding the established third-party receivable to discuss the status of the account when inquiry is made on follow-up. Maintains and updates computerized records of debts to document collection efforts and identify trends for management. Coordinates collection efforts utilizing accounts receivable software packages. Establishes and maintains effective working relationships with other departments involved with the revenue cycle organization as well as external organizations. Performs other duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Telework: Yes, telework available upon successful training, supervisory approval and Agency policy. Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position at the GS-5 level, applicants must meet one of the following: SPECIALIZED EXPERIENCE: At least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-4) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of this position. Specialized experience includes receiving, processing, and responding to a variety of communications generated by third-party payers. (Resume(s) must clearly demonstrate the required experience to be creditable. We will not make assumptions regarding experience.) -OR- SUBSTITUTION OF EDUCATION FOR EXPERIENCE (TRANSCRIPT REQUIRED): Successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. -OR- COMBINATION OF EDUCATION AND EXPERIENCE (TRANSCRIPT REQUIRED): Equivalent combinations of successfully completed post-high school education (beyond the second year) and specialized experience, as described. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Accounting OperationsCommunicationsCustomer ServiceDecision MakingManages and Organizes Information IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA FCCPAC Orlando 733 13800 Veterans Way Orlando, FL 32814 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]