The incumbent uses their knowledge of the programs, procedures, regulations and guidelines to perform assignments that involve different processes and methods. Supports the Home Telehealth Programs by maintaining tracking logs, maintaining office files in accordance with regulations, extracts and gathers data for the development of reports, presentations. Maintains contact with fellow employees, supervisors, managers in and outside the extended care to exchange information about the HT Program.

Duties

Major Duties include but are not limited to: Uses knowledge that is acquired through formal training or extensive on the job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms. Is thorough when performing work and conscientious about attending to detail. Reviews correspondence and communications and determines which items require immediate attention and which are confidential in nature. Verifies accuracy and completeness of information on paper or computer documents or records. Oversees proper implementation of instructions, policies, or procedures. Schedules meetings, calls, etc. Work Schedule: Monday - Friday, 8 - 4:30pm Travel: Occasional Telework: Ad hoc. Virtual: This is not a virtual position. Permanent Change of Station (PCS): Not Available Financial Disclosure Report: Not required Relocation/Recruitment Incentives: Not authorized Position Description Title PD#Program Support Assistant/PD034610

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, XX/XX/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For this GS-05 level position you must have served 52 weeks at the GS-04 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. To qualify for this position at the GS-05 level you must meet the following: General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled AND Specialized Experience: You must have at least one (1) year of specialized experience equivalent to the GS-4 grade level in federal service that demonstrates knowledge of home Telehealth operations and program. Knowledge of management concepts, principles, methods and practices of assigned program; knowledge of policies and procedures in order to coordinate and resolve questions. Skill in maintaining office working relationships with both internal and external customers to serve as a point of contact for the program. Knowledge of administrative regulations to ensure program compliance. Skill in using computer-linked word processing equipment in which the incumbent exercises skill and knowledge of the user language employed by the specific system. Knowledge of English grammar, spelling and punctuation required to type a variety of material accurately. Knowledge of the formats and procedures used by the office OR General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled AND Education: Four years of education above the high school level. If using this educational substitution, you must upload transcripts. A valid and current driver's license may be required after selection. DO NOT UPLOAD your driver's license. If it is needed it will be requested.

Education

The educational substitution for this position is four years of education above the high school level. If you do not possess the specialized experience and are going to use this substitution, you must upload transcripts.

Contacts

• Address Marion VA Medical Center 2401 West Main Street Marion, IL 62959 US
• Name: Tantanisha Cooper
• Email: [email protected]