Job opening: Program Support Assistant
Salary: $50 094 - 65 122 per year
Published at: Sep 26 2023
Employment Type: Full-time
The position is within the Employee Occupational Health (EOH) Department, VA Portland Healthcare System. EOH provides related health care services to the employees/volunteers/trainees of VAPORHCS. The Department conducts activities relating to preplacement exams, occupational surveillance programs, vaccines and infection control programs, wellness programs as well as treatment of workplace injuries, exposures, or illnesses.
Duties
Major Duties:
Monitors new and existing new hire requests; coordinates courtesy requests and schedules exam appointments
provides follow-up to applicant and courtesy sites
notifies HR staff of nonresponse
Develops and maintains database or other electronic tracking tool for monitoring employee onboarding
Database design must be efficient and effective for meeting VHA and EOH standards
Maintains and updates the department SharePoint site to keep the employee population well informed
Reports monthly statistics related to employee onboarding; number of requests, turnaround time for requested tasks such as drug tests and physicals, number of new hire requests by department, job series, and division
Responsible for communicating to supervisor when discrepancies are identified in employee health records
Develops action plan for addressing incomplete or insufficient documentation
Plans and/or accomplishes special projects and programs
Special projects generally involve fact-finding and solutions for problem resolutions as well as assistance with development and implementation of new or reviewed policies or program change
Receives requests for appointments for annual surveillance exams and on-the-job urgent care for same day injuries
Uses designated scheduling tools for various tasks including VISTA Scheduling (VSE), Microsoft Outlook/Teams, Bookings
Work Schedule: Tuesday to Saturday, 6:30 am - 3:00 pm
Position Description Title/PD#: Program Support Assistant/PD21669A
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Physical Requirements: The work is principally sedentary and requires extensive use of the keyboard. The work also requires periods of walking, bending, standing, and incumbent may be required to carry and lift files and books generally weighing less than 25 pounds. There is light physical activity including pushing, pulling, reaching, stooping, and climbing stairs.
Requirements
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-07 grade level: One year of specialized experience (equivalent to the GS-07 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: thorough working knowledge of computer systems to create necessary spreadsheets, charts and databases, generate reports and interpret a variety of employee health data; follow-up on status of applicant and courtesy site results; notifies HR staff of nonresponse; develop and maintain operations of clinic database systems; utilize cross-reference filing and data retrieval systems; interpret and convey employee health guidance and draw conclusions relating to EOH operations; provide authorized information from files and records; ensure all onboarding actions are initiated timely and provide status updates of on-going personnel actions. Note: Experience must be fully documented on your resume and must include job title, duties, month & year starting and year ending dates AND hours worked per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no educational substitution at this grade level.
Contacts
- Address VA Portland Health Care System
3710 Southwest US Veterans Hospital Road
Portland, OR 97239
US
- Name: Emily E Hammond
- Phone: 208-422-1000 X4835
- Email: [email protected]
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