Job opening: Soldier and Family Assistance Program Manager
Salary: $61 275 - 79 655 per year
Published at: Sep 22 2023
Employment Type: Full-time
About the Position: In this position you will plan, coordinate, and administer the Battalion Family Programs related to United States Army Recruiting Command Quality of Life enhancement. You will keep the Commander advised of program status and emergent issues with Soldiers and Family members.
Train volunteers on Army Family Team Building, as they will educate other family members to foster personal and family preparedness to enhance Army readiness.
Identify family support program requirements and utilize data to adjust program emphasis.
Identify and plan for addressing areas including 1) Information and referral; 2) Newcomer adaptation; 3) Preventive education, risk identification and crisis intervention.
Identify needs for workshops related to stress management, parenting skills, family budgeting, or similar areas.
Serve as Primary Beneficiary Counseling and Assistance Coordinator for military personnel and their families.
Access automated programs to advise on benefits eligibilities; obtain information for Soldier/Family members on covered procedures and stipulations; establish and maintain health care claim records on military personnel.
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActNon-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APostal Service/Peace Corps and Other Unique AuthoritiesPriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA)
In order to qualify, you must meet the education and requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Basic Requirement for Soldier and Family Assistance Program Manager:
A. Degree: Bachelor's degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position, such as Psychology.
B. Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
C. Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:
Specialized Experience: One year of specialized experience which includes advising employees regarding health and human services programs and procedures, quality of life programs and medical care. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: psychology and health sciences etc.
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
You will be evaluated on the basis of your level of competency in the following areas:
Customer Service (Clerical/Technical)PartneringPlanning and EvaluatingTechnical CompetenceTechnical Credibility
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
- Address HE-APF-W199AA USAREC PORTLAND RBN
DO NOT MAIL
Portland, OR 97204
- Name: Army Applicant Help Desk