This position is located at the VA Palo Alto Health Care System.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include (but are not limited to): Perform Agent Cashier and Employee travel duties such as processing unusual and complex travel vouchers and entitlements. Issue collection letters on outstanding travel advances and over-disbursed settlements. Receive and properly account for collections and balance cash accountability on a daily basis; and prepare bank deposits. Assist travelers with reconciliating the travel expense claims against travel charge card statements on a regular basis to avoid delinquent balances. Analyze program performance data to identify problem areas and impact; and prevent misuse, fraud, and abuse. Answer questions on procedures; including dissemination of information derived from travel policies, procedural changes, changes to policy manuals, and regulatory updates. Perform other related duties as assigned. Work Schedule: Monday-Friday, 8:00 am - 4:30 pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

In order to qualify for this position applicant must possess one full year of specialized experience equivalent to the next lower grade level in federal service. Specific qualifying specialized experience for this position (which should be documented on your resume) is: experience making adjustments to expense reports; performing cashier duties such as receiving cash and processing payments; and processing electronic funds transactions. NOTE TO APPLICANTS: Your answer will be verified against information provided on your resume. If your resume does not clearly support your response by addressing your work experience in detail you will be disqualified. You will be rated on the following Competencies as part of the assessment questionnaire for this position: AccountingArithmeticCommunicationCustomer Service (Clerical/Technical)Problem Solving IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary with some carrying of computer reports, boxes and files. In addition, there is a high level of stress due to demanding deadlines and the need for a high degree of accuracy, as well as the continuous need for multi-tasking. Some walking is required between buildings. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Palo Alto VA Medical Center 3801 Miranda Avenue Palo Alto, CA 94304 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]