Job opening: Contact Representative (Office Automation//Physical Evaluation Board Liaison Officer)
Salary: $52 636 - 68 426 per year
Published at: Sep 18 2023
Employment Type: Full-time
About the Position: This position is located at Fort Wainwright, Alaska.
Duties
Advise physicians and medical personnel when to change entries to meet policies, procedures, and guidelines.
Provide administrative support services to soldiers undergoing the processing of the Army Disability System.
Prepare and coordinate medical or disability documents.
Utilize an office automated software system to create, reports, spreadsheets, graphs, presentation slides and correspondence.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Must successfully complete the 6I-F4/340-F3 training and certification within 180 days of employment and annually thereafter.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA)
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes assisting in providing services with disability and health care information in the processes or procedures or inquiries AND utilize an automated software system to input or retrieve data or schedule appointments. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05).
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Business Management, Health Administration and Public Management. (Note: You must attach a copy of your transcripts.)
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. (Note: You must attach a copy of your transcripts.)
You will be evaluated on the basis of your level of competency in the following areas:
Computer SkillsOral CommunicationTechnical CompetenceWritten Communication
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address JT-DHA-DD83CG DHA ALASKA MKT-BASSETT ACH
DO NOT MAIL
Fort Wainwright, AK 99703
US
- Name: Army Applicant Help Desk
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