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Duties

WHAT IS THE WAGE AND INVESTMENTDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: CARE- Customer Assistance, Relationship and Education Correspondence Production Services The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Develops innovative solutions to complex problems and makes recommendations for improvement based on effective analysis and by adapting existing and/or applying evolving technology. Develops statements of work for contractor or vendor requirements and provides agency oversight of contractors compliance with these requirements. Develops policies and procedures and establishes necessary program support requirements for centralized management. Represents agency views and interests at various levels within and outside of the organization, including liaison with technical and professional associations and study groups. Aids in the development and installation of financial or other management control programs for distribution operations for such purposes as controlling operations, determining distribution costs, planning and budgeting, and evaluating distribution management performance. Conducts complex surveys and studies of operations to determine proper distribution patterns and methods of distributing tax forms to the public.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS - 7 : You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience using basic knowledge of policy requirements for distribution management and requirements analysis to assist in revising existing policies and procedures for centralized management; Experience using basic knowledge of problem solving, communications, analysis and consensus building; Experience using basic knowledge of analytical and evaluative techniques; and experience that provided familiarity with computer systems and broad knowledge of various PC software applications for effective analysis. OR EDUCATION: One year of graduate level education at an accredited college or university in any field of study. OR Superior Academic Achievement (SAA) may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last two years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE GS - 9 : You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience with policy requirements for distribution management and requirements analysis to assist in revising existing policies and procedures for centralized management; Experience with problem solving, communication, analysis and consensus building; Experience using analytical and evaluative techniques to assist in developing solutions to complex problems and participate in the process of formulating recommendations for improvement; Experience with computer systems and broad knowledge of various PC software applications for effective analysis; Experience using project management techniques to ensure projects are in control and resources are expended effectively. OR EDUCATION: Master's or equivalent graduate degree in any field of study. or Two full years of progressively higher level graduate education leading to a master's or equivalent graduate degree in any field of study. or LL.B. or J.D., if related. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE GS - 11 : You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Experience with policy and program requirements to assist in revising existing policies and procedures for centralized management; Experience with analytical and evaluative techniques to assist in developing solutions to complex problems and participate in the process of formulating recommendations for improvement by adapting technology; Experience working with computer systems and various PC software applications for effective analysis; Experience using project management techniques to ensure projects are in control and resources are expended effectively; Experience with inter-relationships of operations to assist with the assessment of overall program cost, effectiveness, and staffing utilization and provides guidance to assure compliance with prompt payment requirements. OR EDUCATION: A Ph.D. or equivalent doctoral degree or Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree or LL.M., if related. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE GS - 12 : You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience with program management requirements, in order to provide technical advice, guidance and assistance in operations. Experience developing and/or recommending new or revised policies and procedures; Experience with a wide range of analytical and evaluative methods and techniques to develop innovative solutions to complex problems and make recommendations for improvement; Experience working with computer systems and broad knowledge of various PC software applications for effective analysis; Experience with budget and procurement procedures; Experience using inter-relationships of operations to assess overall program cost, effectiveness, and staffing utilization. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address WI - CARE-Customer Assistance, Relationship and Education 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Ogden/Fresno External
• Email: [email protected]