This position is organizationally aligned under the Environmental Management Service (EMS) at the Edward Hines Jr. VA Medical Center, Hines, IL. The primary purpose of this position is to provide training instruction through the development and implementation of the ongoing training programs for employees within the Housekeeping Section of EMS. This includes training in chemical usage and competency development for specialty areas, use of VATAS, TMS and Vista programs.

Duties

Participates actively in the management of the Office by performing a wide range of routine administrative and miscellaneous clerical work through use of office automation systems, including electronic mail, word processing, data base and spreadsheet software; preparing documents, statistical reports and correspondence. Reviews outgoing correspondence for procedural and grammatical accuracy, attachments, dates, signature, complete address and correct destination. Prepares new or revised education materials, competency documents, Position Descriptions, Functional Statements, for employee orientation and continuing education, at the direction of program officials. Initiates, signs and follows-up on completion of various types of work orders. Reads directives/instructional materials pertaining to administrative and clerical practice, to be aware of new, revised or amended procedures for technical reports, filing, mail processing, and security procedures. Receives incoming calls, greets applicants and visitors with utmost courtesy and assistance, referring to appropriate persons only those contacts needing their attention or action. Maintains suspense records on all correspondence and action documents for which she/he is responsible, providing necessary follow-up for timely reply or action. Maintains prudent inventory, storage and safe handling of office equipment and supplies, within policy/procedural guidelines, to support the needs of the involved disciplines. The Program Support Assistant is responsible for creating, processing and maintaining attendance and leave records for assigned Time and Leave (T&L) Units within the Division. This includes complex schedules, which provide 24 hour per day coverage seven days every week including holidays. Work Schedule: Full Time, Details available from hiring manager. Compressed/Flexible: May be available Telework: Not eligible Virtual: This is not a virtual position. Position Description/PD#: Training Instructor/PD21033O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 9 position you must have served 52 weeks at the GS 7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience GS-9 LEVEL: You must possess one (1) full year of specialized experience equivalent to at least the next lower grade (GS-7) in the Federal Service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction; teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s); Supervising or administering a training program; Development or review of training/course materials, aids, devices, etc., and evaluation of training results; Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. OR, Education: Master's or equivalent graduate degree related to the position to be filled; or2 full years of progressively higher level graduate education leading to such a degree, orLL.B. or J.D., if related. (Transcripts Required) OR, Combination Education and Experience (Transcripts Required) You will be rated on the following Competencies for this position: Analytical ReasoningComputer SkillsEmployee DevelopmentTeaching Others Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Demands: The work is a mixture of sedentary and physically demanding tasks. There will be walking, standing, bending, lifting of items up to 40 pounds, including training paperwork, manuals, and all equipment used in EMS. Incumbent may be susceptible to eyestrain from working long hours on the computer. Work Environment: Work is performed in an office and Medical Center setting and involves regular and recurring risks of exposure to contagious diseases. Work is typically performed in an adequately lighted and climate controlled space or training room. May require travel to outpatient clinics, CBOCs and contract facilities to assess deficiencies and provide training, as necessary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Edward Hines Junior Hospital 5000 South 5th Avenue Hines, IL 60141 US
• Name: Christina Johnson
• Phone: 757-254-8574
• Email: [email protected]