DUTY LOCATION is INDIANAPOLIS, IN Position will be filled at GS-05 level with full performance level of GS-07 Who may apply: Current/Former Permanent Federal Employees, 30% or More Disabled Veterans; Veterans Recruitment Appointment, Schedule A, Peace Corps and Vista, Interagency Career Transition Assistance Plan, and Special Appointment Authorities applicants in the local commuting area (except Veterans Employment Opportunities Act and Eligible Military Spouse Preference (MSP) applicants).

Duties

Duties as described below reflect the Full Performance Level of the position. Duties assigned to the entry grade of GS-05 will be developmental in nature. Counsels employees, supervisors, retirees, family members, and personal representatives on matters pertaining to the Federal retirement systems (e.g. Civil Service Retirement System (CSRS) and Federal Employees Retirement System (FERS). Determines eligibility for retirement and computes estimates. Counsels and assists employees regarding deposit for military service or deposit/re-deposit for previous CSRS and applicable FERS service. Responds to inquiries from employees concerning their eligibility to participate in the Thrift Savings Plan (TSP); explains available withdrawal elections and annuity options. Responds to inquiries from customers regarding eligibility to make changes to various benefits programs (retirement, health and life insurance, TSP) and provides guidance on appropriate processes for new or changing elections. Works within Human Resources, with representatives from Civilian Pay office, the Office of Personnel Management and benefit program vendors to resolve issues regarding benefits entitlements, premiums, or payroll deductions. Reviews documentation, researches program regulations and process, and responds to written and verbal inquiries regarding available benefits programs. Reviews personnel records to identify, research and resolve erroneous or conflicting information regarding benefits program administration.

Requirements

• Must be a U.S Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Time in Grade Requirement - see the Qualifications field below for more details.

Qualifications

Specialized Experience: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as performing administrative support functions in the area of Human Resources (HR). Examples of specialized experience include: inputting and/or extracting data into an automated Human Resources (HR) or compensation system, verifying and updating training, benefits or personnel and position data and records, processing a variety of personnel actions related to employment, providing basic HR information to customers Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. For GS-05, applicant must have held a GS-03 or higher in the Federal Service.

Education

GS-05 (1-grade interval) Substitution of Education for Experience: Four years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the specialized experience required. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Contacts

• Address DFAS - HUMAN RESOURCES 8899 E. 56th Street Indianapolis, IN 46249 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]