This position is part of the National Archives and Records Administration. The Chief of Staff is a key advisor, and is accountable, to the Archivist of the United States and the Deputy Archivist. Programs within the Chief of Staff office have high visibility and are important components of NARA's Strategic Plan. Programs include the Executive Secretariat, Communications and Marketing, External Affairs, Special Events, Customer Experience, and more.

Duties

As the Chief of Staff, you will: - Lead NARA's internal and external communications, ensuring a unified national voice, brand, and communication strategy. Programs include public and media communications; content development, marketing and design; employee communications; social media; and the agency historian. - Provide strategic direction and oversight to the Executive Secretariat. The Executive Secretariat provides direct advisory and logistical support to the Archivist and Deputy Archivist of the United States; and tracks correspondence and documents flowing to and from the Office of the Archivist. - Represent NARA to a global community of external customers, stakeholders, and industry associations and organizations through a variety of partnerships developed and maintained through the External Affairs Liaison and the Special Events, VIP, and international visitors programs, and the agency's customer experience program. You will serve as the Archivist's liaison to the National Archives Foundation, our non-profit support organization.

Requirements

Qualifications

Mandatory Qualifications Requirements: To meet minimum qualifications, applicants must possess the following technical and executive core competencies. These competencies would typically be gained through experience, education, and training that reflects progressive development and achievement in managing a Federal legal program for a nationwide organization. An individual's total experience and education must demonstrate the ability to perform the duties of the position. Experience must be at a level of difficulty and responsibility comparable to the GS-15 level in Federal Service. A. TECHNICAL PROFESSIONAL COMPETENCIES (TQs) All applicants must address how their knowledge and experience relates to the following TQs. PLEASE LIMIT YOUR RESPONSE TO ONE (1) SINGLE SPACED PAGE PER TQ WITH THE FONT SIZE NO SMALLER THAN POINT 12. TQ 1: Demonstrated experience in understanding the business needs and direction of an organization, and creating and executing a strategic vision or operational plan that achieves the goals while managing change and supporting stakeholder needs. TQ 2: Demonstrated knowledge of and professional experience in applying the principles, concepts, practices, and methods of management in at least one of the following areas: communications (including media or public relations); staffing a principal or leader of an organization; archival, library, museum, nonprofit, congressional, or governmental organizational management. B. EXECUTIVE CORE QUALIFICATIONS (ECQs) Applicants must address how their knowledge and experience relates to the following ECQs. PLEASE LIMIT YOUR RESPONSE TO TWO (2) SINGLE SPACED PAGES PER ECQ WITH ONE INCH MARGINS AND THE FONT SIZE NO SMALLER THAN POINT 12. Note: Current career Senior Executives, QRB-certified graduates of SES candidate development programs, and individuals with SES reinstatement eligibility are not required to address the executive core qualifications. 1. LEADING CHANGE - Ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Creativity and Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes. External Awareness - Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment. Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Resilience - Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Strategic Thinking - Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks. Vision - Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action. 2. LEADING PEOPLE - Ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Conflict Management - Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner. Leveraging Diversity - Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization. Developing Others - Develops the experience of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Team Building - Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals. 3. RESULTS DRIVEN - Ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness - Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Entrepreneurship - Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving products or services. Takes calculated risks to accomplish organizational objectives. Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Technical Credibility - Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized experience. 4. BUSINESS ACUMEN - Ability to manage human, financial, and information resources strategically. Financial Management - Understands the organization's financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. Human Capital Management - Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations. Technology Management - Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems. 5. BUILDING COALITIONS - Ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Political Savvy - Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly. Influencing/Negotiating - Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

Education

This job does not have an education qualification requirement.

Contacts

• Address Office of the Chief of Staff 700 Pennsylvania Ave, NW Suite 106 Washington, DC 20408 US
• Name: Applicant Call Center
• Phone: 304-480-8990
• Email: [email protected]