This position is located in the Office of the Director, Buffalo Regional Office (RO). The incumbent serves as a Management Analyst and member of the professional staff for the Buffalo RO Director. The incumbent is responsible for conducting evaluative studies and serving as a consultant to the RO Director on pertinent issues associated with the effectiveness and efficiency of Buffalo RO operations as they relate to the delivery of benefits and service to Veterans.

Duties

The EDU Management Analyst (MA) serves as the Education Division Management Analyst. The incumbent provides direct support to the Education Officer (EO) and Assistant Education Officers (AEOs). In addition, the incumbent would provide supplemental support to the Director, Assistant Director (AD), and the Director's Management Analysts(s). He or she as directed represents Education Management at meetings and in discussions with division level managers, coaches, or other points of contact within the RPO. The major duties of this position include but are not limited to: Develop briefings, status, and staff reports to plan, coordinate, or advise on work reports. Analyzes potential organizational problems or changing situations and present findings to senior officials . Compose complex correspondence. Communicates relevant information to resolve issues and develop solutions. Summarize recommendations discussed during meetings with customers, staff, and or management for documentation purposes. Compose memoranda/letters/reports that present highly sensitive and controversial agency policies. Participates in the composition of complex correspondence or other written work for external high-level officials that are controversial and politically sensitive. Provides oral reports of project status during management or team meetings. Assist in conducting management studies of organizations, manpower utilization, work methods, management controls, and policies. Perform analytical study of a variety of complex procedures designed to improve effectiveness of the operation. Work Schedule: Full time, Monday through Friday 8:00 am - 4:30 pm Telework: Available per agency policy Compressed: Available Virtual: This is not a virtual position. Position Description/PD#: Management Analyst; 08794-0 Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/23/2023. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-12 (or higher) and the promotion potential of your current position must be at least GS-12. AND MINIMUM QUALIFICATION REQUIREMENT: You MUST qualify based on your experience as described below: GS-12 Grade Level Requirements: To qualify at grade level GS-12: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience for this position is defined as: Experience including basic qualitative and quantitative techniques in order to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations. Specialized experience also includes skill in applying communication techniques sufficient to present plans and proposals convincingly. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Buffalo Regional Benefits Office 130 S. Elmwood Ave. Buffalo, NY 14202 US
• Name: Kimberly Sumner
• Phone: 716-857-3821
• Email: [email protected]