The Program Support Assistant (PSA) performs a wide variety of administrative management duties. Incumbent must independently plan and carry out assignments vital to Surgical Service operations and management of personnel. Incumbent will receive assignments and instructions and is expected to complete work which will be assessed by leadership. The PSA plays a vital role to support the Surgical Service.

Duties

Performs work related to the practical and technical aspects of office administration, including issues related to personnel administration, student and residency program administration and support, primary timekeeping for the service line, data processing, project tracking and file management. Work requires an in-depth understanding of the mission and how the functional areas interrelate along with a broad understanding and procedural knowledge of personnel and information processing so that the employee can perform duties and advise on how to apply processing procedures. Supports the Service as a Government Purchase Card Holder, managing files, adhering to program policies, and budgetary practices of that position. Completes requests for personnel actions and assists with writing position descriptions and functional statements. Prepares recurring and nonrecurring reports for presentations within the service, other services, and/or medical center committees. Establishes and maintains technical and administrative files in accordance with applicable regulations. Assists with the implementing training programs for all Surgical Service staff, including residents, interns, fellows, and medical students for the entire range of applications and packages, including CPRS, Vista, Surgical/OR Package, etc. Works directly with section chiefs and support staff to assure ongoing progress with performance improvement efforts and documentation of efforts including monitoring reporting as well as maintenance of comparable levels of care throughout the facility. Assists with the interview process for the service by setting up telephone, face-to-face or videoconference interviews. Maintains the Surgical Service administrative share drive and all electronic files, including sensitive documents and personnel files. Independently prepares correspondence, memoranda, station memoranda, internal policies, protocols, and standard operating policies in a final format in accordance with applicable regulations and guidance. Maintains the Master Calendar for all conference and group room activities. Prepares meeting agendas, minutes, and serves as the recorder as requested by Surgical leadership. Assists with planning, overseeing data validation activities. Incumbent collects data for several office operations, analyzes the data, sets up controls to monitor them and independently troubleshoots as needed. VA offers a comprehensive total rewards package: HR Specialist Total Rewards Work Schedule: Full-Time, Monday through Friday, 7:30AM - 4:00PM - Subject to change based upon facility needs Telework: VA supports the use of ADHOC telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for ADHOC telework. ADHOC Telework eligibility will be discussed during the interview process. ADHOC Telework to be determined by supervisor based upon facility needs. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD036940 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Financial Disclosure Report: Not required 1st Area of Consideration - current permanent Gulf Coast Veterans Health Care System employees including satellites; 2nd Area of Consideration - current permanent Veterans Healthcare Administration employees; 3rd Area of Consideration - current permanent VA Nationwide employees; 4th Area of Consideration - All Other Status Applicants.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5 . The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement. You may qualify based on your experience as described below: Applies basic data gathering methods to collect various types of information. Experience planning, organizing, and coordinating work effectively, to make decisions and process priorities. Utilizes complex computer software programs such as Microsoft Office, PowerPoint, Excel, Vista. Experience with agency formatting for materials typed and related procedures such as clearances, number of copies, distribution. Experience with agency procedures and office routines, data compilation and control reports, maintenance of files, distribution of mail and correspondence to all service staff. Experience with timekeeping for the service. You will be rated on the following Competencies for this position: Administration and ManagementClericalCommunicationComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mainly sedentary. However, there will be walking, standing, bending, and carrying and lifting of light items such as packages, office supplies and books. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Biloxi VA Medical Center 400 Veterans Avenue Biloxi, MS 39531 US
• Name: Lesa Lang
• Phone: 804-675-5000
• Email: [email protected]