The primary purpose of this position is to supervise and implement a Performance Improvement Plan at the Health Care System level. The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Lean, Six Sigma, Coaching, Project Management, and Training. Additional functions of the position involve advising leadership in the formulation of planning complex facility wide Strategic Plans.

Duties

The major duties of this position will include: - Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts. - Acts as the project lead for healthcare and operational improvement projects. - Facilitates, coaches, and trains audiences at all levels of the organizations throughout the lifecycle of a performance improvement project. - Organizes, directs, controls and coordinates group activities in a timely and effective manner. - Analyze data and conduct background research on issues. - Pulls, isolates and manipulates data to identify root causes of a performance issue. - Develops statistical models to measure successful of performance improvement actions. - Converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, paretto charts, and many more. - Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level. - Leads a team of subject matter experts through the project management process. - Delivers classroom instruction. - Develops written and verbal teaching materials. - Leads project teams through designed brainstorming sessions to develop solutions towards a specific deliverable or goal during a project. - Develops processes by consulting with subject matter experts in order to develop standard work. - Conducts experiments and collects data to identify if the developed solutions are effective. - Develops control plans, communication plans, and risk management plans through closeout of the project. - Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources. - Identifies metrics performing below benchmarked standards or falling below the upper or lower control limits. - Plans and conducts studies directed at reducing errors. - Identifies systems design problems that contribute to human errors.- Identifies alternative systems and processes. - Collects baseline information, identifies limitations in current systems, and discovers potential improvements. - Develops statistical, graphical, and narrative reports, and communicates these studies to others. - Develops local data metrics and dashboards to monitor projects in progress or performance benchmarks. - Identifies projects critical to improving quality outcomes and maximize return on investment of utilized resources. - Assesses (in terms of degrees) the success or failure in attaining program operational goals/objectives. - Prepares complete and fully documented studies for review of others. - Incorporates recommendations for the resolution of problems. - Instructs staff on implementation of guidelines and recommendations. - Evaluates the quality of care and the efficiency of care processes. Work Schedule: Monday through Friday, 8:00am to 4:30pm Position Description Title/PD#: Supervisory Health System Specialist (System Redesign)/PD99933-S Physical Requirements: The physical demands of the position require the incumbent to have the ability to walk, sit and stand in a typical office environment. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Individual Occupational Requirements for the Health System Specialist Occupational Series. 1. Undergraduate and Graduate Education. Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR, 2. Specialized Experience. (for positions above GS-5): Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Note: Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. GS-13 grade level requirements: One year of specialized experience (equivalent to the GS-12 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: - Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts. - Acts as the project lead for healthcare and operational improvement projects. - Organizes, directs, controls and coordinates group activities in a timely and effective manner. - Converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, paretto charts, and many more. - Develops written and verbal teaching materials. - Develops control plans, communication plans, and risk management plans through closeout of the project. - Develops statistical, graphical, and narrative reports, and communicates these studies to others. - Incorporates recommendations for the resolution of problems. - Prepares complete and fully documented studies for review of others. - Evaluates the quality of care and the efficiency of care processes. There is no educational substitution for the GS-13 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Cincinnati VA Medical Center 3200 Vine Street Cincinnati, OH 45220 US
• Name: Amanda Flores
• Email: [email protected]