This position serves as the Employee Relations Specialist. Key responsibilities include serving as the HR subject matter expert and front-line support in ensuring consistent administration of the organization’s personnel policies, guidelines, and procedures regarding conduct, leave, employee performance, and workplace safety.

Duties

This position is located in the Human Resources Immediate Office, Office of Human Resources (HR), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The purpose of HR is to provide personnel services to the CAO, targeted programs to the Congressional community, and confidential counseling services and ADA assistance to Members. The HR Immediate Office is responsible for providing strategic human capital guidance and an array of human resource programs to CAO employees and applicants. This position serves as the Employee Relations Specialist.Key responsibilities include serving as the HR subject matter expert and front-line support in ensuring consistent administration of the organization’s personnel policies, guidelines, and procedures regarding conduct, leave, employee performance, and workplace safety. This includes, but is not limited to, recommending and administering discipline, investigating concerns of policy violations and providing guidance and consultation to both management and employees in a service driven environment.  The incumbent will partner with other HR team members but will be considered the lead of the overarching employee relations program. Grade level at time of appointment is determined by experience and designated level of responsibility. The position does not have day-to-day supervisory/managerial responsibilities.This position has access to Personally Identifiable Information (PII).Major Duties:- Investigates sensitive and/or complex employee relations matters from start to finish, including conducting thorough intake, leading effective investigations, documenting findings, providing resolution recommendations, and following up with all relevant parties. - Compiles, prepares, and maintains relevant documentation to create timely and comprehensive written investigation reports that clearly identify the issues investigated, relevant organization/department policies, determinations and creates actionable, executive-level summaries.- Logs cases in case management system, partners with other HR teammates to identify trends and offers recommendations for improvements to organization/department office culture.- Works closely with the Office of House Employment Counsel (OHEC) to evaluate employment decisions and risks. Facilitates planning, organization, and research of policies, regulations and precedent setting decisions to make informed recommendations. - Maintains awareness of latest developments regarding the legal, policy, and process with respect to employment.- Develops and sustains relationships with managers/supervisors and staff to ensure that timely and effective support is provided in assigned areas of HR.- Provides policy guidance and consultative expertise to senior management, supervisors, and employees regarding employee relations matters.- In conjunction with HR management, ensures CAO compliance with applicable provisions of the Congressional Accountability Act (CAA).- Provides guidance, as needed, to other CAO HR teammates. - Works with HR management on a wide variety of projects and long-range planning/ operational efforts; assists in the implementation of strategic and sustainable human capital initiatives; plans, manages, monitors, and oversees projects or tasks as assigned.- Performs other official duties and special projects as assigned.

Requirements

• USAJobs Conditions of Employment

Qualifications

Experience and/or Education Requirements:- Bachelor’s degree in Human Resources Management or related field or comparable experience. SHRM or HRCI certification preferred. - Minimum 5 years of applicable experience and thorough understanding of Federal and private sector HR programs, practices, procedures, and related laws.- Knowledge of the Congressional Accountability Act (CAA) and the Office of Congressional Workplace Rights (OCWR) practices preferred.- Experience conducting workplace investigations, preparing applicable written materials for documentation and administering disciplinary actions. Knowledge, Skill, and Ability (KSA) and Competency Requirements:  - Knowledge of human resources topics such as performance management, employee and labor relations, the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA) and organizational development.- Ability to work independently to research, analyze, and interpret facts and data in order to plan, organize, and conduct personnel investigations of substantial scope and complexity.- Strong writing skills including the ability to present complex and sensitive information, issues or concerns to officials at various organizational levels to effectively present findings and provide advice and guidance.- Ability to analyze, review and develop procedures and reports regarding employee relations issues to present both orally and in writing.- Ability to manage, coordinate, organize, implement, and oversee projects and other deliverables.At times, the ability to assign tasks and follow up on status with peers and other teammates. - Ability to analyze problems, evaluate viewpoints and proposals, and make feasible, logical recommendations.- Knowledge of and ability to apply strategic communication methods and principles.- All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Knowledge of Relevant Policies, Procedures, and Processes, Priority Management, and Problem Resolution.

Contacts

• Address CAO 441 2nd St Washington, DC 20515
• Name: CAO Human Resources
• Phone: 202-225-2926