This position is organizationally aligned to the Veteran Transportation Program, located at the Oscar G. Johnson VA Medical Center, Iron Mountain, MI (585) - a Level 3 Complexity VHA Facility. The primary purpose of this position is to supervise the Medical Center's Beneficiary Travel (BT) section.

Duties

Duties: The position functions as a first level supervisor for the Beneficiary Travel (BT) section - consisting of six (6) Transportation Assistants GS-2102-06. The incumbent prescribes applicable standards, policies, and requirements to the positions aligned to the Beneficiary Travel section. The incumbent is responsible for the overall daily operation and long-term management of the service and for assuring the service supports the demands of a quality health care environment and access to care. Plans work to be accomplished by subordinates based on priorities, level of difficulty and capabilities of employees. Establishes guidelines and performance expectations for staff, which are clearly articulated and measurable through the formal employee performance management system. Gives advice, counsel, or instruction to employees on both work and administrative matters. Conducts interviews for vacant positions; recommends appointment, promotion, or reassignment to such positions. The incumbent must be familiar with timekeeping procedures, both manual and electronic and pay regulations for Title 5 employees. Must be able to identify, analyze and resolve time keeping and special pay issues that arise. Responsible for adherence to all provisions of the Equal Employment Opportunity Program in accordance with OPM, VA regulations, and established Medical Center guidance. Identifies and defines requirements for the use of automated systems when dispatching, tracking, and routing drivers. Provide training for BT staff on a variety of claims processing, transportation management and patient related software. Balancing, reconciling, and adjusting invoices for payment. Receives invoices for payment of transportation services and determines the method of payment for authorized and unauthorized ambulance claims submitted for consideration. Investigates authorizations, orders, and/or utilizes the Computerized Patient Record System (CPRS) to review medical records. Gathers all corresponding documents, ensures the appropriate control point reference information is included, and forwards completed actions for supervisory approval/ certification for payment. Once the invoices are certified for payment the incumbent forwards them to Fiscal Service for processing. Work Schedule: Friday, 8:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Transportation Assistant/PD234710 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/15/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Specialized Experience: Applicants must have One year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-06) in the normal line of progression for the occupation in the organization. Examples of Specialized experience would typically include, but are not limited to: - Communication and interpersonal relations, including the ability to appropriately and courteously relate to internal and external customers. - Maintenance of confidentiality of patient/employee information, electronic and print. - The Medical Center performance improvement program. - How to work and function in the Medical Center in a safe manner, including infection control and the correct operation of equipment. You will be rated on the following Competencies for this position: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. There may be some walking; standing; bending; and carrying of light items such as papers, books, or small parts. Incumbent may be susceptible to eyestrain from working long hours on the computer. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Oscar G Johnson Department of Veterans Affairs Medical Facility 325 East H Street Iron Mountain, MI 49801 US
• Name: Cosby Johnson
• Phone: 515-323-7575 X3239
• Email: [email protected]