You will serve as a Emergency Response Dispatcher in the Operations Department, Emergency Management Regional Dispatch Center of COMMANDER, NAVY REGION NORTHWEST.

Duties

You will assign emergency units to respond based on the nature of the call. You will obtain relevant emergency information (e.g., location of caller, type of fire, nature of medical emergency) for dissemination to appropriate personnel. You will maintain radio communication with responding emergency personnel and coordinate request for additional resources. You will coordinate with military and civilian agencies in response to mutual aid requests, in accordance with locally established protocols. You will screen incoming communications and prioritizes emergency/non-emergency calls and situations. You will perform crisis intervention with distraught emergency callers during hi-risk situations until emergency responders arrive on scene, in accordance with guidelines established locally.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• Obtain and maintain Telecommunicator 1 and CPR certification within 90 days of entry on duty.
• Obtain DoD HAZMAT Awareness certification within 90 days of entry on duty.
• Obtain and maintain APCO or IAED EMD certification within 270 days of entry on duty.
• Incumbent is required to complete training and certify as a communications training officer (CTO) to provide on-the-job training to new hire personnel.
• Incumbent is required to be certified as a CIC/NCIC/OPENFOX operator.
• Retention in this position is contingent upon the successful completion and passing and maintaining of all training requirements outlined in CNIC Instruction 3440.18, Navy Dispatch Management
• Incumbent is required to successfully complete the RDC Training Program to include classroom and On-The-Job Training (OJT).
• Incumbent is categorized as emergency essential, (Category 5 in accordance with CNIC 3440.17), and as such may be ordered to report to duty for extended periods under emergency conditions
• This position is subject to recall 24 hours a day, 7 days a week.
• Incumbent will be required to take medical examinations to assess his/her medical qualifications for duty involving work with the high level of stress inherent in this job.
• Duty hours are not permanent and shift work is required in order to provide 24 hour, 7 days a week, 365 days per year coverage.
• The employee may be subject to verbal abuse during telephone conversations with members of the general public.

Qualifications

Your resume must also demonstrate at least one year of specialized experience at or equivalent to the grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: GS-7: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Using various equipment such as computers, telephone systems, or radios to perform assigned tasks; 2) Obtaining accurate and detailed information during stressful situations over a phone or radio; 3) Recording pertinent data, events, and logs for record keeping; and 4) Communicating orally to a wide range of people to obtain and provide information. NOTE: This information must be supported in your resume to be considered for the position. GS-6: Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations. NOTE: This information must be supported in your resume to be considered for the position. NOTE: This information must be supported in your resume to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Contacts

• Address COMMANDER, NAVY REGION NORTHWEST 1100 Hunley Road Silverdale, WA 98315-1103 US
• Name: Department of Navy EIC
• Email: [email protected]