The purpose of this position is to provide administrative support to the Social Work Executive and Social Work service line. The incumbent must possess skills in resolution of issues or problems of a procedural or factual nature; knowledge of the theory and principles of management and organization including administrative practices and procedures. The incumbent actively participates by performing routine and complex administrative clerical work.

Duties

Major duties include but are not limited to: Service line processing of all Social Work Service Line employees and students (incoming/outgoing) for VA Central Iowa Health Care System (VHACIH) including the CBOC ,locations. Serves as the service line point of contact for all computer access requests (ADPAC) Manages new employee/student onboarding process in coordination with Human Resources office to include ePAS, PIV sponsorship, credentialing process and User Provisioning. Oversees ordering of all equipment for all new employees and students to include computers, smartphones, keys, and miscellaneous computer equipment. Prepares clearance forms and follows through to ensure understanding of resigning/terminated personnel on process and expectations. Administratively clears employees who are unable to come in to clear the station personally. Performs Quarterly/Annual review of all staff access to include proper menus and security keys. Serves as primary service line Timekeeper Ensures all staff have access to Veterans Affairs Time and Attendance System (VATAS) Accurately posts and codes time and attendance reports Coordinates annual employee evaluation process within the Social Work service line supervisory staff Processing mail/correspondence. Preparation of Power Point presentations for service line staff for program needs to include acquiring. Advanced specialized knowledge of all Microsoft Office programs; Word, Excel, Power Point, One Note, Access. Complete minute notes for service line meetings Research to obtain necessary information, provides feedback, and resolves problems independently Work Schedule: Monday-Friday 7:30AM-4:00PM Position Description Title/PD#: Program Support Asst (OA)/PD300610 Bargaining Unit: Yes Telework: AD HOC Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) as indicated in VHA Directive 1193.01.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement 09/18/2023. To qualify for this position at the GS-5 level, you must meet the following: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: timekeeping, creating reports; maintenance of data and files; scheduling; preparing correspondence; record keeping; creating documents in excel, word, power point, and publisher. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for the GS-05 level.

Contacts

• Address VA Central Iowa Health Care System 3600 30th St Des Moines, IA 50310 US
• Name: Kelsey Charley-Germain
• Phone: 651-405-5689
• Email: [email protected]