This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: The HQ, U.S. MEPCOM, North Chicago, IL, is a jointly staffed command, staffed by representatives of all branches of the Armed Forces and through its 66 military processing locations determines if applicants are qualified for enlistment based on standards set by each of the service.

Duties

If filled at the GS-11 level, duties will be performed in a developmental capacity under closer supervision. As an Information Technology Project Manager (Policy and Planning), you will: Serve as an Information Technology Scrum Master/Project Manager leading and developing dynamic project teams utilizing Agile methodologies in support of a DevSecOps culture and Software Factory Participate in process planning and project sprint reviews through addressing critical questions Foster improved communication among all stakeholders of IT projects Determine appropriate products or services with clients or customers to define project score, requirements and deliverables Develop business case analysis for assigned IT and/or modernization tasks, programs, or taskings Assess state-of-the art in the technology industry and make judgments regarding the impact on the USMEPCOM infrastructure and operating environment

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has been designated as non-sensitive and requires a personnel security background check.
• Position requires you to satisfactorily complete the appropriate training and earn the required certification as outlined in DoD 8570.01-M, Information Assurance Workforce Improvement Program, dated Dec 19, 2005 (incorporating Change 4, 10 Nov 2015).
• Position requires you to satisfactorily completed the appropriate training and obtain Scrum Master certification within six (6) months of hire date.
• Subsequently, the incumbent will complete appropriate number of Scrum Education Unites (SEU's) to avoid lapse in certification by renewing it every two (2) years, as directed by the Scrum Alliance (governing body).
• Subject to call back and irregular duty hours as required

Qualifications

**Telework eligible position - Position has an official duty location of North Chicago, IL and is eligible for Situational Telework at the discretion of the Command. This position is NOT eligible for remote work (remote duty location). If telework is approved, selectees will be required to report to their official duty location as outlined in their telework agreement.** Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. Who May Apply: US Citizens In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement (Applies to both grade levels): Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. AND Specialized Experience for the GS-11 level: To qualify based on your work experience, your resume must clearly describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as experience that is in or related to the work of the position to be filled, which includes: Performing needs analysis to define opportunities for new or improved Information Technology (IT) business process solutions; Identifying barriers to IT project processes and recommending corrective actions to senior staff; Tracking and monitoring IT project activities/resources to mitigate risks and provide status to all stakeholders. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-09). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, at the GS-11 level, you may qualify if your education meets the definitions below: Education substitution for GS-11 level: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a Pd.D. degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. Specialized Experience for GS-12 level: To qualify based on your work experience, your resume must clearly describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as experience that is in or related to the work of the position to be filled, which includes: Performing needs analysis to define opportunities for new or improved Information Technology (IT) business process solutions; Utilizing SCRUM to manage all aspects of assigned IT projects to ensure projects meet objectives; Resolving IT project issues/problems/complaints to ensure projects remain on track/schedule; Ensuring project phases are within budget allowances to avoid overages/funding shortages. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job at the GS-12 level, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas:

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

In order to qualify for this position, based on your education, education substitution, or combination of education and experience, you must have either completed the education requirement, or will complete this requirement within thirty (30) days from the closing date of this announcement. If you will not complete this requirement within thirty (30) days of the closing date of this announcement, you will be rated as Not Qualified for this position.

You must provide appropriate documentation to reflect when you will meet the education requirement. Appropriate documentation includes: (1) Resume indicating your projected completion/graduation date; OR (2) Transcripts indicating your projected completion/graduation date; OR (3) A letter signed by the institution's registrar indicating your projected completion/graduation date.

Contacts

• Address BG-APF-W37NAA HQ US MEPCOM DO NOT MAIL Rock Island, IL 61299 US
• Name: Army Applicant Help Desk