Job opening: MISSION SUPPORT SPECIALIST (WORKFORCE MANAGEMENT)
Salary: $84 181 - 109 436 per year
Published at: Sep 06 2023
Employment Type: Full-time
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol at the Tucson Sector Headquarters Mission Readiness Operations Division located in Tucson, AZ.
Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.
Duties
This position allows you to use your knowledge and experience to plan and carry out a wide variety of mission support, workforce management administrative research and program planning activities.
This position starts at a salary of $84,181.00 (GS-12, Step 1) to $109,436.00 (GS-12, Step 10) with promotion potential to $109,436.00(GS-12 Step 10).
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.
The Mission Support Specialist (Workforce Management) serves as liaison between Mission Readiness Operations and various support offices. Duties and responsibilities include:
Providing advice and information to senior leaders in reference to workforce management to resolve complex interrelated workforce problems and issues; assisting leadership in developing and implementing policies related to sector workforce and position management;
Generating, updating, and maintaining various reports provide updated information to the table of organization; coordinating with supervisors and staff to ensure receipt of documents and actions are completed in a timely manner;
Serving as liaison with Labor and Employee Relations, Equal Employment Opportunity and Office of Chief Counsel for cases that have workforce implications; generating reports to track, identify and resolve payroll discrepancies and forecast expenditures based on trends and operational needs;
Performing general mission support functions such as scheduling travel and training, organizing logistical elements and work; analyzing non-overtime budget factors and managing procurement and acquisition of parts, supplies and equipment.
Qualifications
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Building and managing a workforce based on established goals, budget and staffing needs;
Ensuring employees are appropriately recruited, selected, appraised and rewarded;
Managing multi office workforce in a variety of situations;
Developing, implementing and administering database and other related workforce management system.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/12/2023.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the U.S. Government as a federal civilian or as a member of the military
A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
Participation in a study abroad program sponsored by a U.S. affiliated college or university
Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Contacts
- Address United States Border Patrol
Please read entire announcement
Please apply online
Washington, DC 20229
US
- Name: CBP Hiring Center
- Phone: 952-857-2932
- Email: [email protected]
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