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Are you looking for a Program Support Assistant? We suggest you consider a direct vacancy at Veterans Health Administration in Portland. The page displays the terms, salary level, and employer contacts Veterans Health Administration person

Job opening: Program Support Assistant

Salary: $45 080 - 65 122 per year
City: Portland
Published at: Sep 01 2023
Employment Type: Full-time
This position is located at a VA medical facility in Health Professions Education (HPE) Office. This position supports the Designated Education Officer (DEO) in establishing, maintaining, and evaluating the quality of health professions training programs and the quality of care delivered by health professions trainees (HPTs). The purpose of this position is to coordinate administrative and support services to fulfill academic mission and program requirements of accrediting bodies.

Duties

Major Duties: Routinely mine, collect, compile and track data Must be skilled in the use of MS Office programs (i.e., Outlook, Excel, SharePoint, etc.) as well as proficient with other specialized software such as SQL, VistA, and the Computerized Patient Record System (CPRS) to access pertinent information on an as needed basis Identifies and navigates data sources (standard/ non-standard) as well as identify the best ways in which to apply such data to both standard/routine and unique reporting functions Maintain and/or enhances standardized/routine, program specific reporting Develops unique/special project reports based on identified reporting/project goals and strategic needs Identifies and complete projects to update office documents, standard operating procedures and related materials Maintains compliance with regulatory requirements Develops program information and resource materials Manages agendas, minutes, and follow up support to the committees Establishes and maintain files of correspondence and other documents related to investigations, performance appraisals and other sensitive matters Searches and provides all appropriate reference material Routinely completes tasks such as scheduling interviews, submitting and tracking work orders, mail pick up and distribution, coordination of timely, proper completion of the Pharmacy Service's annual performance appraisal process Serves as the Subject Matter Expert (SME) for the Pharmacy Service Records Management Program Responsible for maintaining service level records, develop tools and relationships that promote the effective coordination and management of the Program, responsible for using significant judgement to analyze and resolve issues involving the development and maintenance of records management systems Performs other related duties as assigned Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday to Friday, 7:30 am - 4:00 pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD99462S and PD99463S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 09/08/2023. GS-6 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-7 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Qualifying Specialized Experience GS-6: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of policies, regulations, procedures, priorities, and programs; Knowledge of administrative services at the facility to plan, implement, carry out and advise on various activities relative to quality management/improvement; Ability to analyze and problem solve; Knowledge of basic financial procedures and processes; Knowledge of computer software programs to input and retrieve data; Ability to design, write and review policies; and Ability to complete complex and varying duties involving different and unrelated steps, processes, and methods. Note: Experience must be fully documented on your resume and must include job title, duties, month & year starting and year ending dates AND hours worked per week. Qualifying Specialized Experience GS-7: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to conduct studies or recommend improvements, streamline administrative operation methods, consolidate processes, functions, forms, etc.; Knowledge of policies, regulations, procedures, priorities, and programs; Knowledge of administrative services at the facility to plan, implement, carry out and advise on various activities relative to quality management/improvement; Ability to analyze and problem solve; Knowledge of basic financial procedures and processes; Knowledge of computer software programs to input and retrieve data; Ability to design, write and review policies; and Ability to complete complex and varying duties involving different and unrelated steps, processes, and methods; Skill in using information management and analysis software, including spreadsheets, other data, graphics, presentations, and flowcharting software. Note: Experience must be fully documented on your resume and must include job title, duties, month & year starting and year ending dates AND hours worked per week. You will be rated on the following Competencies for this position: CommunicationCustomer ServiceDatabase Management Systems Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the person in this position may sit comfortably to do the work. However, there may be some walking, standing, bending and carrying of light items like papers or books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

  • Address VA Portland Health Care System 3710 Southwest US Veterans Hospital Road Portland, OR 97239 US
  • Name: Emily E Hammond
  • Phone: 208-422-1000 X4835
  • Email: [email protected]

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