This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA-PACIFIC-CURRENT OPERATIONS BRANCH (PC31) .

Duties

Defines and activates procedures for providing post-implementation support and operation. Ensure networking alternatives are investigated and activated as appropriate. Reviews technical design and network specifications to ensure customer communications requirements are met. Defines and activates procedures for providing post-implementation support and operation. Oversees and coordinates systems testing, troubleshooting, and support required to maintain optimal availability and accessibility.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• This position has been designated as Mission Essential. Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.
• This position requires a Top Secret/SCI security clearance.
• This position may require up to 25% travel.
• This position requires the incumbent to work an alternative or shift work schedule.
• Information Assurance is required for this position.

Qualifications

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions Qualifying Experience: To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Facilitating the planning, analysis, design, development, testing, configuration, implementation, integration, operation, maintenance, and restoration of Information Technology (IT) networked systems used for the transmission of information in voice, data, and/or video formats . Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experienceat the GG-12 grade level.

Contacts

• Address DISA - OC/PACIFIC 6910 Cooper Road Fort Meade, MD 20755-7088 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]