Click on "Learn more about this agency" button below for IMPORTANT additional information. The primary purpose of this position is to provide emergency police, fire, and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment, to various emergency situations, such as structure fires, aircraft crashes, medical emergencies, hazardous materials spills, auto accidents, trench collapses, and confined space entrapment.

Duties

Provide emergency 911-call taking and communication services while serving as primary call taker for certified Public Safety Answering Point (PSAP) or Enhanced 911 system. Determine the nature of the emergency by caller interrogation and prioritizes all incoming emergency and non-emergency calls. Verify the location and call back number for a medical patient and determine the severity of the emergency situation using Emergency Medical Dispatch (EMD) checklists, in accordance with national standards. Operate and maintain telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center for the base fire alarm system and the Enhanced 911 system. Operate computer based Hazardous Materials databases to provide field units with accurate information during emergencies.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see Legal and Regulatory Guide
• A recruitment incentive in the amount of 25% of salary per annum each year for up to two years will be authorized. Completion of a 2-year service agreement is required
• Travel and relocation expenses will not be paid
• Must be able to obtain International Fire Service Accreditation Congress Certification as a Telecommunicator, Level I and II within 12 months of hire
• This posn is subject to provisions of the DoD Priority Placement Program
• Must be able to obtain and maintain a current Emergency Medical Dispatch (EMD) certification, CPR, and Hazardous Materials Awareness; includes initial and follow-up certifications within 12 months of hire
• Incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty (including weekends and holidays)
• Incumbent is required to perform critical services regardless of weather conditions or base closure
• Disclosure of Political Appointments
• May be required to respond on off-duty time during a conflagration, or stay over until an emergency has been terminated or until properly relieved
• This is a drug testing designated position. The incumbent is subject to random testing for drug use
• Position requires wearing a prescribed uniform and maintaining a professional appearance

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Standard for Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one year of specialized experience equivalent to the GS-05 level in federal service which equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position. Specialized experience is experience which may have been gained while assisting in dispatching or scheduling emergency police, fire and medical services to the public; by answering emergency 911 calls; and responding with appropriate personnel and equipment which includes police, firefighting, hazardous materials, wild land firefighting, technical rescue and ambulance services. To view qualifying educational requirements and/or combination of education and experience, click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/dispatching-series-2151/ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of basic computer operations to include word processing, retrieval, and input of data. Ability to read grid maps that reflect such systems as electrical, water, gas, central heating distribution, sanitary sewer, storm drainage, and pollution control. Ability to effectively communicate both orally and in writing. Ability to work independently without immediate supervision. Ability to prioritize, multi-task and organize work. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Offutt AFB 105 Washington Square Ste 233 Offutt AFB, NE 68113 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]