This position is located at the Veterans Health Administration (VHA), Erie VA Medical Center in the Education & Learning Resource Center. The primary purpose of this position to provide a wide variety of administrative, clerical, and technical support to the Center.

Duties

Major duties include, but are not limited to: Gather information, identify and analyze issues to develop recommendations to resolve problems of effectiveness and efficiency of work operations in the Health Professions Education Office. Using original, critical thinking skills to refine existing work methods and techniques for application to the analysis of specific issue or resolution of problems. Facilitates office goals by monitoring, reporting, and acting on suspense items, accreditation standards, needs assessments/surveys, and budgetary deadlines. Provides support to management in a wide range of strategy development and planning; ensures that appropriate and consistent sources of information are available; assess management techniques, processes, and styles for improving organizational effectiveness; assists with the implementation of management improvements in administrative areas; and assists in the development of program documents for personnel matters, and organizing logistics for review processes, accreditation reviews or site visits, and tracking outcomes Provides financial support in both the formulation and execution phases of the allocation of the Health Professions Education Office (HPEO) operating account. Advanced knowledge of spreadsheets, formulas and data transformation to accurately track the multiple excel spreadsheets and records. Manages and maintains electronic files and program data in SharePoint and on shared drives. Assists in the full spectrum of on-boarding and off-boarding for Health Professions Trainees and reviews all applications for completeness utilizing specialized knowledge of OAA Guidelines and VHA directives about on-boarding/off-boarding HPTs Generates and maintains computerized records of all fiscal activity, working with Fiscal Service to resolve any problems and/or discrepancies. Analyzes complex resident educational activities and makes recommendations to the DEO regarding resident GME FTEE allocation needs through constant tracking and analysis of policy, processes, and procedures. May serve as a purchase card holder for the office. Ascertains the needs of the office staff and coordinates the purchase of supplies, equipment, and services to meet the organization's needs Assists management and supervisors with human resources (HR) processes, catalogs actions and paperwork, and provides advice to accomplish supervisory goals. This includes assisting in writing position descriptions, job analysis, preparing performance plans and appraisals, processing training requests, TMS administration, and drafting disciplinary and adverse actions. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 7:30-4:00pm Telework: Available at Supervisors Discretion Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD99462S Functional Statement #: PD99462S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement (09/07/2023). MINIMUM QUALIFICATIONS GS-06: Must have at least one (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-6), and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal service. Specialized experience includes: Experience where you were responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; Establishing, updating and maintaining office files and records; Performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; Answering telephones, referring visitors, and providing information. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. MINIMUM QUALIFICATIONS GS-07: Must have at least one (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-7), and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-6) in the Federal service. Specialized experience includes: Providing technical and administrative guidance necessary to achieve efficient service operations within the VA medical facility and stakeholder satisfaction; Assists management and supervisors with human resources processes, catalogs actions and paperwork; provide administration orientation and training to new employees with in the office; Assists in the formulation and execution of budget estimates and assists with preparing updating the budget spreadsheets; Software applications such as word processing and data bases and internet database applications for data entry, file maintenance and data retrieval; Researching reference materials, regulations, and standards to identify appropriate action necessary to correct problems or issues. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. Time-In-Grade Requirement GS-07: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You will be rated on the following Competencies for this position: Administration and ManagementAnalysis and Problem SolvingBudget AdministrationComputer SkillsCustomer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work area is usually an adequately lighted, heated and ventilated office of medical facility setting. The work environment involves everyday risks or discomforts that require normal safety precautions. The sedentary and may require some walking, standing, bending, carrying and/or lifting of light items like papers or books. The work requires light to moderate levels/times performing keyboarding to prepare correspondence. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Erie VA Medical Center 135 East 38th Street Erie, PA 16504 US
• Name: Krystal Jancze
• Phone: (412) 822-2222
• Email: [email protected]