The Program Support Assistant is assigned to the Mental Health Service at VA Saint Louis health Care System in Saint Louis, Missouri. The Program Support Assistant (PSA) provides clerical and administrative support services to the facility's Hope Recovery Center and Homeless Outreach Programs.

Duties

Duties include, but not limited to: Works in tandem with Mental Health Staff as a unified team to manage administrative support for Outreach Programs. Continuously monitors program activities, reports, coordination with professional staff, etc. and identifies potential problem areas and trends requiring further study. Schedules and arranges site specific meetings and conferences to ensure greatest efficiency and access to clinical group rooms or conference rooms. Works collaboratively with clinical staff to update and maintain accurate and current group room calendars; notifies those who are using rooms; prepares monthly calendar; compiles and distributes to service leaders. Communicates regularly with the Veterans, caregivers, families, and VA approved providers enrolled in their respective program; serves as the point of contact for the program and provides vital administrative program information to the Veterans, caregivers, families, VA approved providers, and other VA staff. Manages time and leave in VATAS and provides support to staff for all units assigned under the program. Provides current leave policies and creates various reports to assist in the management of manning documentation. Uses customer service and approved patient workflows to assist Veterans in navigating various program providers, coordinating with virtual, community and onsite team members using a multitude of communication platforms. Serves as building medication control inspector and oversees building SDS/Chemical Inventory tracking. Participates in medical center medication audit and tracks chemical inventory for the building to ensure SDS sheets are current. Prepares travel documents, clearances, itineraries, schedules, and summaries. Maintains follow up for timely administrative and fiscal approvals. Utilizes automation equipment and systems to produce a variety of charts, graphs, and narrative and tabular material (i.e., correspondence, reports, charts, statistical tables, messages, spreadsheets and other documents). Serves as program Fund Control Point (FCP) clerk. Develops and maintains financial spreadsheets, to assist in ensuring appropriate utilization of funds and to prevent budget deficits. Monitors available resources and makes recommendations regarding distribution and additional needs. Provides periodic budget reports to the Program Managers, Administrative Officer, and the Service Chief. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD101110 Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/11/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your specialized experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Responsible for a wide variety of duties associated with the effective execution of Outreach Programs for the VA St Louis Health Care System (VASTLHCS); Provides clerical, administrative, and logistical support essential to professional and technical staff of the Outreach Program; Reserves individual and shared office spaces for services offered at HRC; Serves as an assistant Talent Management System (TMS) Administrator for the assigned program; coordinating training, maintaining training records, providing input and specific information regarding the training programs available to assigned employees; Responsible for ordering the necessary supplies for assigned program through VISTA.. You will be rated on the following Competencies for this position: Computer SkillsManages and Organizes InformationTeamworkTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work includes some by sitting, standing, bending, and stooping, lifting up to 50 lbs. and driving large vehicles. The employee is required to obtain records from files, and carry files, manuals, and other light objects. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA St Louis Health Care System 1 Jefferson Barracks Drive St. Louis, MO 63125 US
• Name: Juan Santos
• Email: [email protected]