This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for ACQ Demo Business and Technical Management Career Path (NH) to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This position may be subject to organizational compensation limits as identified in the organization's CCAS business rules or separate compensation management strategy.

Duties

Provide advice and guidance on a wide range and variety of complex IT issues. Resolving system issues within the SAP Security/control area of SAP applications. Demonstrate a strong understanding of SAP Landscape. Drive process innovations and lifecycle improvements, escalates system degradation and unplanned outage events, and tracks progress on urgent change request (CR)

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• One year trial/probationary period may be required.
• You will be required to provide proof of U.S. Citizenship.
• This is an Army Acquisition, Logistics and Technology Workforce position. Selectee must meet position requirements for Engineering and Technical Management certification within 36 months as of entrance on duty.
• Position requires occasional Temporary Duty or Business Travel 15% of the time.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. To qualify you must have IT-related experience demonstrating each of the four competencies listed below based on the grade level required of the position being filled: 1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the competencies listed above, you must have one year of specialized experience equivalent to the next lower grade level (NH-02/GS-11) in the Federal service which includes: 1) Serving as expert System Applications and Products (SAP) Security analyst and recognized authority responsible for SAP Security/Program area; 2) Developing, evaluating and/or designing system software configurations needed to support SAP applications and customized integration of business computer systems; 3) Coordinating with landscape architects to ensure adequate planning for an SAP system landscape that supports all phases of the deployment (i.e. development, testing, training, data load, and go-live; 4) Developing and/or delivering informational briefs through various reporting mechanisms such as scorecards, schedules, and workshops to convey project readiness, risk situation, and work effort progress to customers, leaders, and partners; and 5) Supporting system migration coordination and status reporting, tracking regular maintenance activities, orchestrating annual system outages, and maintaining operational tempo and awareness of program priorities and deliverables . This position may be subject to organizational compensation limits as identified in the organization's CCAS business rules or separate compensation management strategy. This position is subject to the NH-03 Non-Supervisory Journey Professional control point of the CECOM Control Point Policy. This non-supervisory position is subject to a salary control point equivalent to the GS-13, step 5 base salary.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address AD-APF-W4FHAA USA CECOM SEC CTR DO NOT MAIL Aberdeen Proving Ground, MD 21005 US
• Name: Army Applicant Help Desk