This position is located in the Civil Rights Division's (Disability Rights Section). As a Community Outreach Coordinator, you will devise specific outreach strategies within communities throughout the US; conduct outreach to relevant communities based on Division priorities; collect and analyze data to gauge public impact of outreach strategies and efforts; and develop recommendations for management in improving communication with the general public and stakeholder groups.

Duties

The incumbent will serve as a Community Outreach Coordinator. Duties include, but are not limited to: - Identify and initiate outreach to relevant communities. Survey the needs and perceptions of communities and local community service organizations. Measure community attitudes regarding the Department, DRS, and the ADA. Identify particular challenges and needs of organizations and communities to prioritize DRS's focus and support. - Develop targeted and specialized communication and information-sharing strategies designed to facilitate effective relationships with affected communities and groups. - Prepare presentations, briefing materials, or other communications material as required to effectively conduct outreach to internal and external stakeholders, using data, visuals, and narrative in plain language. -Monitor initiatives by disseminating questionnaires to businesses or to people with disabilities or monitor the number of complaints against particular businesses to examine trends, to insure they are both cost-effective and responsive to the goals and objectives of DRS and the Department. - Performs program analysis and evaluation of community outreach to evaluate overall effectiveness in meeting stated goals and objectives. - Assist and advise the ADA Information Line, DRS management, and other Department staff. - Advise and assist personnel in other Section and Department components, as relevant, on carrying out community relations and disability rights activities. Furnishes policy guidance, develops directives, as relevant, and evaluates program effectiveness.

Requirements

Qualifications

Specialized Experience Requirements To qualify for the GS-12 grade level, you must have one (1) year of specialized experience equivalent to the GS-11 grade level in the Federal service or other pay system. This experience must include: Planning and conducting trainings, workshops, or other outreach activities for external stakeholders and general public; AND Establishing working relationships with organizations, agencies, or other stakeholders to aid with outreach information and data; AND Assisting in analyzing outreach programs to measure performance and efficiencies. In order to be rated as qualified for this position, we must be able to determine that you meet the specialized experience requirement - please be sure to include this information in your resume. To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade of the position to be filled. Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is typically in or related to the work of the position to be filled. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements (if applicable) must be met by the closing date of this announcement and clearly documented in your resume. YOUR RESUME MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. If you are using experience to meet all or part of the qualification requirements, please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Education

This position does not have an education qualification requirement.

Contacts

• Address Civil Rights Division 950 Pennsylvania Ave. NW Washington, DC 20530 US
• Name: Robin Hofmann
• Email: [email protected]