Click on "Learn more about this agency" button below for IMPORTANT additional information. The primary purpose of this position is to serve as s the organization's IT focal point. Manages all aspects to include planning, acquisition, installation, training, and troubleshooting of hardware and software in support of organizational users.

Duties

Provide guidance, assistance, and training to customers Serve as a technical advisor to management Serve as unit telephone control officer Recommend selection of, installs, upgrades, and maintains software Serve as the unit network security officer

Requirements

• U.S. Citizenship Required
• Males Must be registered for Selective Service, see Legal and Regulatory Guide
• Must be able to obtain and maintain a secret security clearance
• This position is subject to provisions of the DoD Priority Placement Program
• Work may occasionally require employee to travel away from normal duty station on military or commercial aircraft
• Travel and relocation expenses will not be paid
• Disclosure of Political Appointments
• Information Assurance Certification is a condition of employment per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties
• A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position
• The work involves regular and recurring periods of performing repairs and installing equipment requiring extended periods of standing, walking, stretching, bending, stooping, and carrying of objects weighing as much as 45 pounds
• The majority of work is performed in adequately lighted, heated, and ventilated, but is not limited to this work environment. Some work may be completed at the location of computer equipment that is in small, poorly lit areas
• This position may be required to work other than normal duty hours

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standard for Clerical and Administrative Support Positions SPECIALIZED OR GENERAL EXPERIENCE Applicants must have at least one year of specialized experience equivalent to the GS-08 level in federal service which equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position. Specialized experience is experience which may have been gained while providing guidance, assistance and training to customers; demonstrating processes and procedures to users; preparing operating procedures and recommends automated methods for better use of resources; conducting Computer System Security Officer (CSSO) training to include contingency planning and incoming personnel security procedures; developing transportation strategic plans for enhancement of the system environment; developing functional and technical requirements for acquisitions, conducting cost-benefit analyses, feasibility studies, and related activities. OR EDUCATION: Two full years of graduate level education in a field directly related which demonstrated the knowledge, skills, and abilities necessary to do the work of the Computer Assistant NOTE: You must submit a copy of your official transcripts OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts. To view qualifying educational requirements and/or combination of education and experience, click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/computer-clerk-and-assistant-series-0335/ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of automated data processing and database standards, policies, and techniques.; and knowledge of Microsoft Office Productivity applications. Knowledge of computer hardware and software systems and their interfaces; and higher level programming languages and other job control languages. Knowledge of information processing sequences, controls, and procedures. Knowledge of facility environment and infrastructure to support computer systems, and to provide user support. Ability to use and maintain a computer system, equipment, and software; analyze computer network, software, and hardware problems and develop effective and economical solutions; train users on new computer systems; and communicate effectively, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address AFE - Hanscom AFB 20 Schilling Circle Bldg 1305 Hanscom AFB, MA 01731 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]