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Job opening: Medical Support Assistant (Office Automation)

Salary: $47 789 - 62 122 per year
Published at: Aug 30 2023
Employment Type: Full-time
About the Position: The person in this position will serve as the Scheduling Coordinator, Receptionist, Template Manager, Appointments Coordinator, and Managed Medical Care Consultant. The position will consists of performing a wide variety of administrative and data quality duties under leadership, in support of the medical staff of the unit. This position is located at DiLorenzo Health Clinic in Occupational Health. This is a Direct Hire Solicitation

Duties

Develop, and/or implement policies and procedures for front desk operations. Resolve scheduling and appointment problems. Initiate and/or perform various clerical, record keeping, and miscellaneous duties required for the proper and timely treatment and care of patients. Run recurring and special reports within automated systems to provide quantitative data upon which to base operational decisions. Maintain the clinic patient appointment schedule for physicians. Prepare and/or coordinate all consultation and referral appointments to insure and facilitate proper patient care. Oversee and follows up on tests ordered and patient referrals. Prepare various reports via data entry and retrieval from a microcomputer. Responsible for screening laboratory results, x-ray results and other clinical tests to insure that physicians are notified. Performs other duties as assigned.

Requirements

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position is subject to screening and update of required immunizations unless exempted for medical or administrative reasons.
  • This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Specialized Experience: One year of specialized experience which includes utilizing medical and non-medical automated systems; scheduling appointments for patients and/or customers; resolving clinical problems in accordance with approved standard operating procedures; preparing reports; and maintaining patient records in accordance with regulatory guidance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

  • Address JT-DHA-DDAAFG DHA NCR MKT-FT BELVOIR COMM HOS DO NOT MAIL Fort Belvoir, VA 22060 US
  • Name: Army Applicant Help Desk

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