This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia. APPLICANTS PLEASE NOTE: This announcement is open for ten workdays or until the first 100 applications have been received. The complete Application Package must be submitted by 11:59 PM (EST) on the closing date of this announcement.

Duties

WHAT YOU'LL BE DOING DAY TO DAY: As a Child Support Program Specialist, you will use your knowledge of and experience with the Administration for Children and Families (ACF), Office of Child Support Services (OCSS),to optimize business results and customer experience by: Supporting the project officer with providing technical assistance, consultation, and advice to grantees to improve grant performance via conference calls, onsite visits, and through planning and conducting conference workshops. Analyzing proposed initiatives and/or projects to provide feedback on potential impact on programs, goals, and objectives. Work with lead project officer to coordinate with and solicits ideas from others in the child support enforcement field to develop recommendations for grant funding priorities. Reviews program literature, results of completed grants, program planning documents, and management focus areas to keep abreast of potential or anticipated program directions, information needs, and areas for program improvement. Assist with developing grant ideas, proposals, plans, etc., recommending approval by management. Drafting briefing materials, talking points, and reports to and for other staff, ACF leadership and outside organizations.

Requirements

• U.S. Citizenship required.
• Males born after December 31, 1959, must be registered or exempt from Selective Service - http://www.sss.gov.
• Suitable for federal employment.
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date.
• Financial disclosure statement may be required.
• Probationary or trial period may be required.

Qualifications

WHAT WE ARE LOOKING FOR: Applicants must demonstrate that they meet the Basic Qualifications AND Specialized Experience requirements as noted below. Basic Qualifications: A. Degree: behavioral or social science; or related disciplines appropriate to the position. (Transcripts must be provided) OR B. Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (Transcripts must be provided) OR C. Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. -AND- Minimum Qualifications: Must have one-year of specialized experience to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least one year of experience at the GS-9 grade level in the Federal service, performing following task: Experience working for a Federal, State, Local, or Tribal child support agency. AND Two (2) of the following items: Analyzing child support and/or other social services program operations and implementations. Monitoring grantee compliance of child support enforcement and/or other social service programs with regulations and performance standards. Assisting in providing technical guidance to child support enforcement and/or other social service program grantees. OR Education: Successful completion of at least 3 years of progressively higher-level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree. You must include transcripts. You must include transcripts. OR Combination: Education and experience may be combined to meet the specialized experience requirement. You must include transcripts. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.

Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: SROC Help Desk
• Phone: -----
• Email: [email protected]