This Program Support Assistant position is located within Patient Care Service Line (PCSL) at the Cheyenne Healthcare Systems. Incumbent provides administrative support for the professional mandated functions, and resource management activities in the Patient Care Service Line(PCSL)and other service lines as needed.

Duties

As the Program Support Assistant the incumbent provides administrative support for the professional mandated functions, nurse recruitment and resource management activities in the Patient Care Service Line (PCSL) and other service lines as needed. Your duties will include but are not limited to: Performs a wide variety of administrative tasks associated with maintaining and supporting the work for the Associate Director, Patient Care Services, and Associate Chief Nurse, in the Patient Care Service Line (PCSL) and other service lines as needed; Provides other clerical duties, as requested, for special reports, unexpected requests for compilation of data and assists other areas within the PCSL and other service lines as needed; Provides administrative and typing support to the Inpatient PCSL service areas and other service lines as needed from brief verbal or written instructions; Types and prepares a variety of letters, memorandums, statistical data, reports, etc. Typing from rough draft or material requires correct spelling and sentence structure to increase clarity and maintain format; Establishes and maintains subject matter files in accordance with the office agency policies and guidelines; Acts as Liaison between managers and new hires to include but not limited to sponsorship, access requests, and equipment requests; Monitors and manages Quality Improvement process within the Inpatient Service areas of Emergency Department, Medical Surgical, and Intensive Care Unit; Receives schedules, refers and contacts members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public (i.e. State Board of Nursing), local agencies and local universities; Screens calls and personally fields calls when the requested information concerns routine and procedural requirements; Supplies the requested information when the question concerns information the employee is familiar with or can easily get (e.g. status of reports, suspense dates, procedural requirements). All other duties as assigned Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 07:30 to 1630 (7:30am to 4:30pm) Telework: Adhoc only-VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD141420 and PD141410 Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/05/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS -06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below: GS-06 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: skill in listening and verbal communication, knowledge of grammar, spelling, punctuation, and required formats, skill and ability to independently accomplish tasks using computer software and networks including Windows, Word, Excel, PowerPoint, Outlook and applicable HR software, knowledge of forms and procedures for requesting recruitment supplies, equipment repairs and printing services, knowledge of manuals and regulations, memorandums, policies and procedures. For GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Strong working knowledge of excel spreadsheets, required formats, skill and ability to independently accomplish tasks using computer software and networks including Windows, Word, Excel, PowerPoint, Outlook and applicable HR software, knowledge of forms and procedures for requesting recruitment supplies, equipment repairs and printing services, knowledge of manuals and regulations, memorandums, policies and procedures. You will be rated on the following Competencies for this position: ClericalCommunicationsComputer SkillsDatabase Management SystemsManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is generally sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items like papers or books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Cheyenne VA Medical Center 2360 East Pershing Boulevard Cheyenne, WY 82001 US
• Name: Shaffona Zayas
• Phone: 3032028165
• Email: [email protected]