The position is located in the Department of Veterans Affairs CVA), Veterans Health Administration CVHA), and Patient Accounts Section of the Finance Service of the North Florida/South Georgia (NF/SG) Veterans Health System. The primary purpose of the position is for the evaluation of program effectiveness and efficiency of specific work activities relating to the finance operations of the Finance Service.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Serves as Chief, Employee and Patient Accounts, the incumbent is responsible for planning, directing, coordinating, and controlling the Agent Cashier, Employee Travel, Patients' Funds, and Payroll activities. This includes the supervision of employees in these organizational units at both the Malcom Randall and Lake City Divisions. Acts as the services subject matter expert for the Internal Control Certification (ICC) program. The ICC Review involves quarterly reviews of accounting, payroll, agent cashier, internal audit, and accounts receivable functions. Multiple reviews of the practical implementation and on-going analysis of all policies, handbook, and directives related to these functions is required. Quarterly review of the elements and certification of compliance to the Chief Finance Officer is mandatory. Provides direct supervision to assigned employees, provide evaluations as required, schedule and approve leave, and make arrangements for continuity of operations during the absence of assigned workers. He/she is responsible for ensuring that adequate training is conducted for continued, effective operations and for participating in the internal auditing processes as pertains to Payroll, Agent Cahier, Patients' Funds and Employee Travel. Provides technical and administrative supervision to the Section, which consists of 14 administrative support staff. The incumbent oversees the daily operation of the unit, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates. Gives advice, counsel, and instruction to employees on both work and administrative matters. The incumbent hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases. Interviews candidates for positions in the unit; recommends appointments, promotions, and reassignments to unit positions: identifies and provides for training needs; and finds ways to improve production or increases the quality of work within the area of authority. The incumbent caries out Equal Employment Opportunity policies and program activities. Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Recruitment & Relocation Incentives: SLRP and PCS are approved in addition to relocation/recruitment. Financial Disclosure Report: Not Required

Requirements

Qualifications

All qualifications requirements must be met by the closing date of the announcement. To qualify for the GS-11 grade level, you must meet one of the following qualification requirements before the closing date of the announcement: GS-11 Specialized Experience: One year of specialized experience equivalent to at least the GS-9 level in federal service. Specialized experience includes, but is not limited to: Supervising planning, directing, coordinating, and controlling the Agent Cashier, Employee Travel, Patients Funds, and Payroll activities; accountable for the evaluation of program effectiveness and efficiency of specific work activities relating to identifying problematic coding and documentation practices; increasing productivity due to better communication, more comprehensive policies/procedures and more efficient operations; and improving financial performance. OR GS-11 Education: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or an LL.M., if related. Education must be related to the position and must demonstrate the knowledge, sills, and abilities necessary to do the work. (TRANSCRIPTS REQUIRED) OR GS-11 Combination of Education and Experience: An equivalent combination of specialized experience and successfully completed graduate education beyond a Master's Degree, as described above, to meet the requirements for this position. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Customer Service (Clerical/Technical)Financial SystemsLeadership IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Work is mostly sedentary although there may be some nominal walking or standing for short periods of time. The work involves coping with complex, persistent demands from a variety of sources that can be regarded as a high-pressure work situation. Good eyesight and hand dexterity is necessary to allow for reading from CRT, and accessing information from the various computer systems. Good hearing and speech abilities are necessary in order to handle the extensive telephone contacts. Work sometimes requires long hours to meet project deadlines and to devise corrective action for unexpected technical crises. This can result in a highly stressful work situation. Occasional overnight travel is required. Due to the nature of the assignments, the incumbent must also possess emotional and mental stability For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.



NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Malcom Randall Department of Veterans Affairs Medical Center 1601 Southwest Archer Road Gainesville, FL 32608 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]