About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25.

Duties

Serve as a Cloud Infrastructure Project Manager and coordinator for the Enterprise Computing Environment Directorate, Cloud Integration Division. Responsible for overseeing and managing on-premises cloud infrastructure upgrades and maintenance, capacity management, enterprise Software as a Service (SaaS) offerings for the command and supporting customer onboarding into the on-premises cloud. Serve as the primary point of contact for project status updates, escalations, and decision-making processes. Continuously assesses the effectiveness of cloud infrastructure and SaaS projects post-implementation, gathering feedback from end-users and stakeholders, and making recommendations for improvements or adjustments as needed. Manage and oversee on-premises cloud infrastructure upgrade and maintenance projects, supports customer onboarding, and the implementation and maintenance of SaaS. Ensure projects align with organizational goals, are executed within the established scope, schedule, and budget, and adhere to organizational and industry standards, as well as any applicable regulatory or compliance requirements. Coordinate with cross-functional teams, including technical experts, business analysts, and end-users, to gather requirements and define project objectives.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• Must possess (and maintain) at the time of hire an IAT Level II Certification in accordance with DoD 8540 (8570 Baseline Certifications).
• Must be able to obtain and maintain a SECRET eligibility. The IT classification for this position is ITIII. Position is designated as non-critical sensitive, Tier 3.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Army Cyber Excepted Service (CES) EmployeeCurrent Army Defense Civilian Intelligence Personnel System (DCIPS) EmployeeCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Current DoD Cyber Excepted Service (CES) Employee (non-Army) Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one-year specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by assisting in developing Standard Operating Procedures (SOPs) related to new Information Technology systems; identifying, diagnosing, or resolving network outages; advising on concepts or programs pertaining to Information Technology project management; and evaluating Information Technology applications in order to improve productivity. In addition to the specialized experience above, this This specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

This job does not have an education qualification requirement.

Contacts

• Address KB-W4NHAA NETCOM DO NOT MAIL Fort Huachuca, AZ 85613 US
• Name: Army Applicant Help Desk