About the Position: This position is for an Infrastructure Integration Manager within the Information Technology organization located in Peachtree City, GA. This is a Direct Hire Solicitation. This position requires incumbent to possess Computing Environment (CE) certification at the IA Technical Level II when applying application. MUST submit a copy of certification with your application package or you will be rated ineligible.

Duties

Integrate the common criteria security framework found in the DISA Strategic Plan, the DoD Cloud Strategy, other DoD Cybersecurity Instructions and Manuals into DoDEA's Enterprise Infrastructure program. Ensure new cloud on-perm services are customer centric, clearly defined and documented, and that incident, change and problem management guidelines are adhered to. Interface with department managers to identify and develop measurable service objectives and assists in defining and capturing baseline performance benchmarks using both traditional and technology-driven platforms. Leverage knowledge of IT project management, enterprise data management, systems/software engineering, resource naming conventions, rack elevation and cable management standards, to bridge the gap between technologists and enterprise system owners. Provide technical expertise to the IT Division's Change Advisory Board and defend enterprise infrastructure and network boundary security strategies, policy changes, and training initiatives. Interpret and advise on the implementation strategies of IT services outlined in the Unified Facilities Criteria (UFC) 4-010-06, Cybersecurity of Facility-Related Control Systems and UFC 4-021-02, Electronic Security Systems (ESS). Evaluate strategies and procedures related to the interface access methods to physical and virtual servers, load balancers, privacy systems, sensors, Industrial Control Systems (ICS) and intrusion protection and prevention systems.

Requirements

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.
• Proof of U.S. Citizenship required.
• Direct deposit of pay is required.
• One year trial or probationary period may be required.
• Appointment subject to a suitability/fitness determination, as determined by a background investigation.
• You may be required to sign a transportation agreement.
• The incumbent is required to possess at least 7 years of experience in IA technology or a related area.
• The incumbent must be able to obtain and maintain all required IAT Level III certifications within six months of selection.
• The incumbent possess Computing Environment (CE) training certification at the IA Technical (IAT) Level II at the time of applying application and upload copy of certification or you will be rated ineligible.
• This position is covered by the Cyberspace Workforce Management Program IAW Department of Defense Directive 8140.01, August 11, 2015 and Department of Defense Directive 8570.01m, Change 2, April 20, 2010.
• The incumbent must be able to lift 25 pounds.
• The incumbent may be required to carry a Government Furnished Equipment (GFE) cellular device.

Qualifications

Who May Apply: U.S. Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Specialized and Other Experience for GS-13: One year of specialized experience which includes assisting customer in defining and documenting potential new cloud-hosted and/or on-premise service capabilities that allows access to the world-wide web, encryption devices, data collection systems, and storage; providing input on Risk Management Framework process activities and documentation artifacts to identify, assess and implement secure data systems used to report potential threats and define strategy for eliminating risks; developing enterprise configuration management standards, and capturing Information Technology service values of the agency business processes and in creating customer cloud solutions. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). Basic Requirement for Information Technology Specialist (SYSANALYSIS/INFOSEC):The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Management prefers applicants to possess skills in Interpreting and advising on the implementation strategies of IT services outlined in the Unified Facilities Criteria (UFC) Cybersecurity of Facility-Related Control Systems and Unified Facilities Criteria (UFC) Electronic Security Systems (ESS). You will be evaluated on the basis of your level of competency in the following areas:

Education

This job does not have an education qualification requirement.

Contacts

• Address DoDEA Headquarters 4800 Mark Center Drive Alexandria, VA 22311 US
• Name: Army Applicant Help Desk