This position is located at the VA Loma Linda Healthcare System (VALLHS), Loma Linda, CA in the Behavioral Health Service (BHS). The work performed by the PSA is in support of administrative and program support duties performed for Psychology, Social Work, Psychiatry, PTSD Trauma and Day Treatment Program, and Bed Management System (BMS) under Behavioral Health Integration Program (BHIP).

Duties

Major duties include, but are not limited to the following: Serves as BHS purchase card holder as well as the Special Purpose Funding (SPF) that come in through lag dollars. Assists in acquisition, development, and preparation of program resource materials and personnel folders. Serves as a PIV sponsor and timekeeper for assigned programs. Manages payroll for the Compensated Work Therapy (CWT) program and ensures payroll is completed on time within all directives and guidelines. Compiles and/or prepares reports and/or information for reports as directed. Prepares a variety of materials or reports in appropriate format using VISTA/personal computers to enter data as designated and/or prepare reports. Also is able to extract and enter data from other VA databases. Answers phone for service, redirect callers to appropriate end users, and maintains professionalism. Prepares and enters electronic work orders, and tracks and assures work orders are completed and covers for other administrative staff and/or administrative duties as needed for service. Manage an inventory of devices and ensure that veterans' devices are ordered and received in a timely way. Works with CPRS, VISTA, and other VA systems to accomplish relevant patient and administrative tasks as it relates to Patient Center Management Module (PCMM). Performs office automation duties using such software applications as electronic mail, calendar, spreadsheet, database and/or graphics. Thus, incumbent must be proficient in Microsoft Word, Excel, Access, and Outlook. Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of an organization's program operations. Assists in the planning, review, and reporting of data/statistical results of program/project studies. Establishes protocols for incoming data, organizes computerized data sets, and retrieves computerized data. Performs a basic analysis of the data and generates variety of reports. Evaluates documents, e.g., inter-facility consults, doctor's reports, assessments, and evaluations, and other data collection forms. Completes special data management and outcomes projects in support of the activities of the organization. Assembles and summarize data, background information, and other materials from a wide variety of sources. Serves as the facility's Programmatic Point of Contact for VISN and VACO. Coordinates incoming data from a variety of sources. Reviews documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate. Enters pertinent information into an automated tracking system. Maintains automated tracking system of program specific data to track suspense's on items such as patient scheduling, patient flow, staff workload capture, program development milestones, progress reports, expenditure, compliance strategies, etc. Administer patient/family satisfaction surveys and write reports on the program for the VA Loma Linda Healthcare System, VISN22 and VACO. Work Schedule: Monday through Friday from 8am to 4:30pm. Telework: May be authorized at Supervisory discretion. Virtual: This is not a virtual position. Position Description Title/PD#: Program Support Assistant/ PD02467A Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not Required.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/25/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-6 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Orders, purchases and maintains supplies, forms and other materials required to support administrative duties and patient care; Answers phone for service, redirect callers to appropriate end users, and maintains professionalism; Performs office automation duties using such software applications as electronic mail, calendar, spreadsheet, database and/or graphics. OR, Education: Applicants may substitute education for the required experience. As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. You will be rated on the following Competencies for this position:ClericalCommunicationComputer SkillsControl of FundsCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work entails coordination of care for program veterans, the analysis of program outcomes and presentation of reports to supervisors and program managers. Thus work entails some movement within the facility as well as sedentary work. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Jerry L Pettis Memorial Veterans Hospital 11201 Benton Street Loma Linda, CA 92357 US
• Name: Francesca Campana
• Phone: (813) 729-1647
• Email: [email protected]